Sierra Brown
st louis,MO
Summary
Customer-focused Sales Associate skilled in managing interactions and maintaining accurate inventory records. Committed to enhancing customer experiences and improving operational workflows. Strong communicator with a track record of effective problem-solving, contributing to a positive shopping atmosphere.
Overview
21
21
years of professional experience
Work History
Sales Associate
Kids Footlocker
St Louis, Missouri
12.2024 - Current
- Facilitated customer purchases, processed payments, and organized merchandise displays to enhance shopping experience and maintain store presentation.
- Educated customers on product features and benefits to improve their shopping experience.
- Conducted regular stock checks and organized inventory to ensure availability of products and support loss prevention efforts.
Cosmetologist
Supercuts
St Louis, Missouri
08.2012 - 01.2022
- Greeted customers and scheduled appointments to enhance client experience. Answered a multi-line telephone system. Assisted and/or forwarded callers to appropriate area. Delivered beauty services including shampooing, cutting, coloring, and styling hair to meet client needs. Applied make-up, performed hair removal and a list of other hair services. Administered nail and skin care services to improve overall client satisfaction.
- Provided hair cutting and styling services to diverse clientele.
- Consulted with clients on hair care and maintenance options.
- Utilized professional-grade tools for hair treatments and color applications.
Data Entry Clerk/Assistant
Neighborhood Council
02.2006 - 07.2009
- Executed clerical tasks in office environment, including data entry, filing, records management, and billing to support operational efficiency. Sent e-mails via Outlook and faxes. Retrieved data from computer terminal according to established guidelines, telephone bank, and collection for home repair. Ordered and provided office supplies and materials. Maintained manual and automated logs for attendance, meetings, and appointments to ensure accurate record-keeping.
- Processed data entries into neighborhood council databases efficiently.
- Maintained accurate records and updated files regularly for community projects.
- Assisted in organizing community event registrations and participant information.
Education
Graduate Certificate - Substitute Teacher
Kelly Services
Online04-2026
Graduate Certificate - Cosmetology
Diva Unlimited Academy
St Louis, MO03-2004
High School Diploma -
Gateway High School
St Louis, MO05-2003
Skills
- Sales techniques
- Customer service
- Visual merchandising
- Inventory management
- Data Entry
- MS Excel
- MS Word
- MS Outlook
- Shipment processing
- Cash handling
- Problem-solving
- Time management
- Goal-oriented
- Verbal communication
- Communication skills
- Communication expertise
- Conflict resolution
Timeline
Sales Associate
Kids Footlocker
12.2024 - Current
Cosmetologist
Supercuts
08.2012 - 01.2022
Data Entry Clerk/Assistant
Neighborhood Council
02.2006 - 07.2009
Graduate Certificate - Substitute Teacher
Kelly Services
Graduate Certificate - Cosmetology
Diva Unlimited Academy
High School Diploma -
Gateway High School