Summary
Overview
Work History
Education
Skills
References
Hobbies
Timeline
Work Availability
Work Preference
Hi, I’m

Sierra Buhr

Springfield,MO
Sierra Buhr

Summary

Hello! My name is Sierra and I am a Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Extremely Hardworking and reliable, with strong ability in Customer Support . Offering dependability and a quality performance . Highly organized, proactive and punctual with team-oriented mentality.

Overview

14
years of professional experience

Work History

N/A
Springfield, MO

Customer Service Representative
01.2010 - Current

Job overview

  • Assisted customers with inquiries and issues, Processed orders and returns, Resolved customer complaints
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Answered customer inquiries and provided accurate information regarding products and services.

Mercy Hospital Springfield
Springfield, MO

Patient Registration Services - Temporary Position
11.2023 - 03.2024

Job overview

  • Resolved billing issues with insurance companies as needed.
  • Greeted and registered patients in a courteous and professional manner.

Best Buy Here Pay Here
Springfield, MO

Auto Sales Associate
08.2018 - 09.2019

Job overview

  • Provided product information, answered inquiries, and offered test drives.
  • Advised customers on financing options and helped them secure loans with banks or other lenders.
  • Performed administrative duties such as data entry, filing documents, and maintaining records.

Expedia Group
Springfield, MO

Relocations Specialist - Temporary Position
05.2015 - 10.2015

Job overview

  • Coordinated with other departments to ensure efficient workflow processes.
  • Provided technical support for customers in resolving complex issues.

LaQuinta Inn & Suits
Springfield, MO

Front Desk Receptionist
10.2014 - 05.2015

Job overview

  • Greeted customers warmly and made them feel welcome.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Performed data entry into computer systems to maintain accurate records of customer information.

Jani-King Janitorial Services
Springfield, MO

Commercial Floor Cleaning
03.2013 - 10.2014

Job overview

  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Understood and followed oral and written instruction.

Triple Eights Chinese Restaurant
Springfield, MO

Cashier
02.2012 - 02.2013

Job overview

  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

McDonald's
Springfield, MO

Cashier
01.2011 - 08.2012

Job overview

  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Education

Central High School
Springfield, MO

High School Diploma
06.2010

University Overview

  • Honor Roll [Senior Year]
  • Completed continuing education in [General Studies]

Ozark Technical Community College
Springfield, MO

Associate of Arts from Business Administration And Management

University Overview

Haven’t completed my degree as of date, but I am currently looking in to joining an EMT program ASAP .

Skills

  • Microsoft Word proficiency
  • Typing 45 words per minute
  • Problem-solving
  • Excellent attendance
  • Medical terminology knowledge
  • Insurance Verification
  • Strong Organization
  • Payment Collection
  • Patient Relations
  • Electronic Medical Record Software

References

Available Upon Request

Hobbies

  • Spending time with my kiddos
  • Journaling
  • Traveling

Timeline

Patient Registration Services - Temporary Position

Mercy Hospital Springfield
11.2023 - 03.2024

Auto Sales Associate

Best Buy Here Pay Here
08.2018 - 09.2019

Relocations Specialist - Temporary Position

Expedia Group
05.2015 - 10.2015

Front Desk Receptionist

LaQuinta Inn & Suits
10.2014 - 05.2015

Commercial Floor Cleaning

Jani-King Janitorial Services
03.2013 - 10.2014

Cashier

Triple Eights Chinese Restaurant
02.2012 - 02.2013

Cashier

McDonald's
01.2011 - 08.2012

Customer Service Representative

N/A
01.2010 - Current

Central High School

High School Diploma

Ozark Technical Community College

Associate of Arts from Business Administration And Management
Availability
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Work Preference

Work Type

Full TimePart Time

Location Preference

On-SiteRemoteHybrid

Important To Me

Work-life balanceCareer advancementPersonal development programsHealthcare benefits
Sierra Buhr