Sierra Cannon
6325 N Wilson Ave, Fresno,CA
Summary
Dedicated to delivering exceptional customer service that consistently exceeds expectations, with a strong focus on building lasting customer relationships that foster loyalty. Committed to efficiently resolving issues with professionalism, ensuring every interaction results in a positive experience. Passionate about contributing to the company's success by providing top-notch service that embodies values of commitment and excellence. Strives to create an environment where customers feel valued and supported, reinforcing the brand's reputation for outstanding service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Manager
Sno Cafe
Clovis, CA
07.2022 - Current
- Delivered outstanding customer service to enhance client satisfaction in dynamic, high-demand environments.
- Established strong customer relationships to enhance loyalty through friendly engagement and regular acknowledgments.
- Delivered high-quality food items to customers, ensuring compliance with cleanliness and safety protocols.
- Facilitated training and mentorship for staff on food preparation techniques and customer service standards.
Receptionist
Fox Property Management
Fresno, CA
12.2021 - 02.2022
- Responded to client inquiries by providing accurate information or directing them to appropriate resources.
- Managed various administrative and clerical functions to support organizational workflows.
- Managed incoming calls with professionalism and courtesy. Provided accurate information to callers. Transferred calls or recorded messages as necessary.
- Managed resolution of customer problems and complaints to support service excellence.
Education
High School -
Clovis West High School
Fresno, CA06-2021
Skills
- Customer service
- Strong work ethic
- Attention to detail
- Positive attitude and energy
- Quick learner
- Staff training and development
Certification
- EMT Certification — National Registry of Emergency Medical Technicians, 2024
- Certified Phlebotomy Technician (CPT I) — California Department of Public Health, 2025
- Basic Life Support (BLS) Certification — American Heart Association, 2027
Timeline
Manager
Sno Cafe
07.2022 - Current
Receptionist
Fox Property Management
12.2021 - 02.2022
High School -
Clovis West High School