Sierra Cassano
Hamilton
Summary
Dynamic manager with a proven track record at Sonic Drive in Hamilton, OH, enhancing service speed and customer satisfaction through effective team leadership and staff training. Skilled in decision-making and time management, I implemented process improvements that streamlined operations and ensured compliance with safety standards, fostering a high-performing work environment.
Overview
5
5
years of professional experience
Work History
Manager
Sonic Drive in Hamilton Oh
Hamilton, OH
08.2020 - Current
- Supervised daily operations to ensure efficient workflow and compliance with safety standards
- Trained staff on operational procedures and customer service protocols
- Monitored inventory levels and coordinated restocking efforts to maintain product availability
- Implemented process improvements that enhanced service speed and customer satisfaction
Education
High School Diploma -
Hamilton High School
Hamilton OhSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Staff management
Timeline
Manager
Sonic Drive in Hamilton Oh
08.2020 - Current
High School Diploma -
Hamilton High School