Sierra Caudill
Boise,Idaho
Summary
As a versatile professional, I thrive in dynamic, fast-paced environments where I can engage with people and make a meaningful impact. With experience both as a restaurant server and a phlebotomist, I have honed my ability to excel in high-pressure situations while delivering exceptional service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Phlebotomist/Infusion Technician
Prime IV Hydration and Wellness
Meridian, ID
06.2023 - Current
- Maintained a safe environment for patients receiving intravenous therapy.
- Provided clients with information on spa services, packages, and promotions.
- Developed relationships with clients to ensure repeat business by providing excellent customer service.
- Maintained accurate records of all IV treatments provided to patients.
- Monitored patient's vital signs during administration of IV therapy.
- Operated cash registers to accept payments from customers.
- Administered intravenous fluids.
- Conducted patient assessments prior to administering IV therapy.
Restaurant Server
Schnitzel Garten
Eagle, ID
06.2020 - 05.2023
- Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
- Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Provided exceptional service to high volume of daily customers.
- Checked back with guests periodically to ensure satisfaction with food and service.
- Calculated charges, issued table checks and collected payments from customers.
- Responded to customer inquiries about menu items or services offered by the restaurant.
- Stocked server areas with supplies before, during and after shifts.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Phlebotomist
St Lukes Westfield
Meridian, ID
06.2021 - 06.2022
- Verified patient information prior to specimen collection.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Adhered to HIPAA guidelines regarding patient privacy.
- Performed venipuncture and other blood collection procedures according to established standards.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Provided excellent customer service while interacting with patients.
- Responded quickly and effectively to emergency situations.
- Maintained accurate records of collected specimens and test results.
- Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
Education
Phlebotomy -
College of Western Idaho
Nampa, ID06-2021
High School Diploma -
Vision Charter School
Caldwell05-2018
Skills
- Data Entry
- Patient Care
- Supply Restocking
- POS Operation
Certification
- Notary License
- Certified IV Technician
- Certified Phlebotomist
Timeline
Phlebotomist/Infusion Technician
Prime IV Hydration and Wellness
06.2023 - Current
Phlebotomist
St Lukes Westfield
06.2021 - 06.2022
Restaurant Server
Schnitzel Garten
06.2020 - 05.2023
Phlebotomy -
College of Western Idaho
High School Diploma -
Vision Charter School
- Notary License
- Certified IV Technician
- Certified Phlebotomist
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