Sierra Cole

Dedicated customer service professional with extensive experience in managing customer relations, project coordination, and process improvement. Skilled in communication, problem-solving, and working in fast-paced, metrics-driven environments. Excels at navigating complex systems, resolving client issues, and optimizing customer satisfaction. Proven ability to lead teams and handle challenging situations with empathy to deliver high-quality results. Detailed Collections Specialist with over [Number] years in accounts receivable and collections. Adept at reaching out to account holders by phone, mail, and email. Strong track record of resolving collection issues, adjusting accounts, and correcting discrepancies or short payments. Results-oriented approach dedicated to exceeding goals and reducing company debt. Expertise in [Area of expertise] and proficiency in [Software].