Sierra Darjean
Houston,TX
Summary
Accomplished professional with extensive experience in animal healthcare. Skilled in laboratory procedures, medical record-keeping, and client relations. Possesses excellent communication and customer service skills to deliver quality patient care.
Overview
6
6
years of professional experience
Work History
Veterinary Technician
Thrive Affordable Vet Care
10.2020 - Current
- Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
- Answered owner animal health questions and advised on best care practices.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Greeted pet owners and went over available services, outlined costs and determined special needs of animals under care.
- Administered medications to animals in treatment and documented changes in condition.
Veterinary Assistant
Banfield The Pet Hospital
08.2019 - 07.2020
- Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Administered medications to animals in treatment and documented changes in condition.
- Recorded symptoms and documented medical observations to inform treatment decisions.
Lodging Manager
Meadowlake Pet Resort
04.2019 - 12.2019
- Quickly and professionally answer incoming phone calls from patients
- Give the best customer support advocate in the business, engaging with diverse consumer base to provide solutions for customer needs
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Provided exceptional service and assistance to guests upon check-in.
Veterinary Technician Assistant
Sunset Animal Care
12.2018 - 03.2019
- Maintained accurate pharmacy records and controlled drug, anesthesia and heartworm test logs.
- Educated caregivers and guardians on animal care, nutrition, medical conditions and disease management.
- Established intravenous drips for ongoing hydration in treatment of canines suffering from parvovirus infections.
- Provided care for animals before surgeries, administering anesthetics as necessary for overall comfort and health.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave under high pressure and high temperature conditions.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
Animal Care Specialist
Bingle Veterinary Hospital
05.2018 - 01.2019
- Communicated effectively via telephone, email and in person with prospective customers.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
- Answered owner animal health questions and advised on best care practices.
- Entered data from pet records and office visits into computer system using Microsoft Office.
Vet Assistant
Vetco Clinics Affordable Pet Healthcare
07.2017 - 11.2017
- Cleaned and disinfected exam areas, surgical equipment and kennels to prevent diseases and control odors.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Received and route messages and documents, such as laboratory results, to appropriate staff.
- Performed bookkeeping duties, such as credits and collections, preparing and sending financial statements and bills and keeping financial records.
- Administered medications to animals in treatment and documented changes in condition.
- Triaged incoming patients to determine treatment needs and urgency of care.
Education
Associate of Applied Science -
Vet Tech Institute of Houston
Houston, TX02.2019
High School Diploma -
Opelousas High School
Opelousas, LA05.2012
Skills
- Customer Service
- Microsoft Office
- Processing Data
- Entry Software
- HIPAA Guidelines
- Critical Thinking
- Medical Records and Documentation
- Health Record Index Maintenance
- Treatment Documentation
- Appointment Scheduling
- Laboratory Testing
- Animal Handling
- Kennel Experience
- Medical Imaging
- Laboratory Experience
- Critical Care Experience
- Pet Care
- Inbound and Outbound Calling
- Medical Imaging
- Triage
- Laboratory Experience
- Critical Care Experience
- Pet Care
- Animal Restraint
- Veterinary Assistant
Timeline
Veterinary Technician
Thrive Affordable Vet Care
10.2020 - Current
Veterinary Assistant
Banfield The Pet Hospital
08.2019 - 07.2020
Lodging Manager
Meadowlake Pet Resort
04.2019 - 12.2019
Veterinary Technician Assistant
Sunset Animal Care
12.2018 - 03.2019
Animal Care Specialist
Bingle Veterinary Hospital
05.2018 - 01.2019
Vet Assistant
Vetco Clinics Affordable Pet Healthcare
07.2017 - 11.2017
Associate of Applied Science -
Vet Tech Institute of Houston
High School Diploma -
Opelousas High School
Similar Profiles
Jasmine CherryJasmine Cherry
Veterinary Technician at Thrive Affordable Vet CareVeterinary Technician at Thrive Affordable Vet Care
Samuel Kennard IIISamuel Kennard III
Vet Technician Assistant at Thrive Vet CareVet Technician Assistant at Thrive Vet Care
Alexandra C. MatusiakAlexandra C. Matusiak
Practice Manager at Cypress Creek Pet Care - Thrive Pet HealthcarePractice Manager at Cypress Creek Pet Care - Thrive Pet Healthcare