Sierra Davis
Moses Lake,WA
Summary
Management professional with strong track record in overseeing daily operations, ensuring team adherence to protocols, and optimizing workflow efficiency. Committed to fostering collaborative environment and achieving operational goals. Reliable and adaptable to changing demands, with focus on leadership and communication.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Shift Manager
McDonald's Restaurant
Ritzville, WA
05.2023 - Current
- Kept employees operating productively and working on task to meet business and customer needs.
- Excelled in every store position and regularly backed up front-line staff.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Exercised composure under pressure and in escalated customer service scenarios.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Maintained compliance with health and safety regulations, ensuring safe working environment for all employees.
- Improved operational efficiency by adopting new technologies for order processing and inventory management.
Manager
McDonald's Restaurant
Moses Lake, WA
11.2020 - 08.2024
- Controlled costs to keep business operating within budget and increase profits.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
- Established team priorities, maintained schedules and monitored performance.
- Opened and closed restaurant and monitored shift changes to uphold successful operations strategies and maximize business success.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Education
High School Diploma -
Moses Lake High School
Moses Lake, WA06.2023
Skills
- Cash handling
- Employee training
- Opening and closing procedures
- Punctual and reliable
- Team development
- Operations management
- Equipment troubleshooting
- Computer Skills
- Verbal and written communication
- Shift leadership
- Energetic and enthusiastic
- Interpersonal skills
Certification
ServSafe Management certification
Introduction to Leadership Certification
-Hamburger University
Developing the Leader in Me Certification
-Hamburger University
Timeline
Shift Manager
McDonald's Restaurant
05.2023 - Current
Manager
McDonald's Restaurant
11.2020 - 08.2024
High School Diploma -
Moses Lake High School