Sierra Davis
Covington,GA
Summary
Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
2024
2024
years of post-secondary education
Work History
Host
Hard Rock Cafe
Miami, FL
07.2023 - 11.2025
- Greeted and seated guests promptly in a high-energy environment.
- Managed reservations and waitlists efficiently during peak hours.
- Communicated daily specials and menu items to enhance guest experience.
- Collaborated with servers to ensure smooth dining service flow.
- Maintained cleanliness and organization of the host stand area.
- Handled guest inquiries and complaints with professionalism and care.
- Assisted in training new hosts on procedures and customer service standards.
- Supported team members during busy shifts to optimize service delivery.
- Provided excellent customer service by anticipating customer needs.
- Managed incoming calls during busy shifts.
- Took reservations over phone and in person.
- Provided customers with accurate wait times and monitored waiting list.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Cashier
Walmart
Miami, FL
05.2020 - 06.2023
- Operated cash register and processed customer transactions efficiently.
- Maintained a clean and organized checkout area to enhance customer experience.
- Assisted customers with product inquiries and provided recommendations.
- Handled cash, credit, and gift card transactions accurately and securely.
- Resolved customer complaints and issues with professionalism and care.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
Education
Associate of Applied Science - Medical Coding And Billing
Campus Edu
San Francisco, CA 10.2025 - 03.2026
Miami Northwestern Senior High School
Miami, FLSkills
- Medical billing
- Customer service
- Data entry
- Attention to detail
- Time management
- Team collaboration
- Software navigation
- Communication skills
- Customer engagement
- Reservations management
- Adaptable to change
- Task prioritization
Timeline
Associate of Applied Science - Medical Coding And Billing
Campus Edu
10.2025 - 03.2026
Host
Hard Rock Cafe
07.2023 - 11.2025
Cashier
Walmart
05.2020 - 06.2023
Miami Northwestern Senior High School