Sierra Dawson
Winchester,VA
Summary
Proven educator and leader at Amazon Fulfillment Center, adept in adaptive learning and peer mentoring. Excelled in implementing innovative teaching methods, enhancing new hire retention. Demonstrated exceptional ability in collaborative learning and quick adaptation, ensuring high-quality team performance and customer satisfaction at Lowe’s and Chipotle.
Overview
8
8
years of professional experience
Work History
Learning Ambassador
Amazon Fulfillment Center
Clear Brook, VA
07.2023 - Current
- Adapted teaching approaches based on feedback from peers and supervisors enabling continuous growth as an educator.
- Served as a mentor teacher for new educators, providing guidance and support throughout their first year of teaching experience.
- Implemented innovative teaching methods, resulting in increased new hires comprehension and retention.
- Assisted in the development of new curriculum materials to enhance overall learning experiences for new hires.
Merchandising Service Team
Lowe’s
Winchester, VA
07.2021 - 07.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Service Manager
Chipotle Mexican Grill
Winchester, VA
11.2016 - 07.2021
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
Education
John Handley High School
Winchester, VA06.2009
Skills
- Adaptive Learning
- Peer Mentoring
- Learning Styles
- Collaborative learning
Timeline
Learning Ambassador
Amazon Fulfillment Center
07.2023 - Current
Merchandising Service Team
Lowe’s
07.2021 - 07.2023
Service Manager
Chipotle Mexican Grill
11.2016 - 07.2021
John Handley High School