Sierra De La Cruz
Alameda County Fairgrounds
Livermore,CA
2
years of professional experience
Proven team player with a strong work ethic, demonstrated at Alameda County Fairgrounds by streamlining entry processes for enhanced guest experiences. Skilled in security awareness and emergency response, consistently boosting customer satisfaction at Burlington and Khols through exceptional service and efficient problem resolution.
Work History
Gate Attendant
1 Month- Streamlined entry processes for quicker access, effectively managing guest volume during peak hours.
- Managed time efficiently while multitasking during high-pressure situations to maintain optimal gate operations.
- Exceled in cross-functional teamwork by supporting colleagues whenever assistance was needed during busy periods or staff shortages.
- Enhanced visitor experience by providing friendly and efficient service at the entrance gate.
Retail Sales Associate
1 Year 4 Months- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Retail Sales Associate
5 Months- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma
Skills
Strong Work Ethic
Security awareness
Emergency response readiness
Cultural Sensitivity
Honest and Dependable
Team Player
Timeline
Gate Attendant
Alameda County Fairgrounds
06.2024 - 07.2024Read More
Retail Sales Associate
Burlington
01.2023 - 05.2024Read More
Retail Sales Associate
Khols
09.2022 - 02.2023Read More
Livermore High School
High School Diploma
Read More