SIERRA DOHERTY
Starbucks
Sacramento ,CA
9
years of professional experience
Detail-oriented administrative professional with a strong background in supporting financial operations, payment processing, vendor management, inventory control, and business administration. Expertise in invoice verification, cash reconciliation, financial record keeping, process improvement, and cross-functional communication enhances operational efficiency. Proven track record of streamlining processes through the implementation of digital systems, development of standardized procedures, and effective staff training on new workflows. Recognized for exceptional organizational skills, accuracy, and the ability to manage competing priorities independently in fast-paced environments. Actively seeking remote opportunities in Accounts Receivable, Billing Administration, or Administrative Operations.
Work History
Shift Supervisor
2 Years 2 Months- Supervised daily operations, ensuring adherence to quality standards and service excellence.
- Processed daily cash reconciliation, deposits, and operational reporting, ensuring accuracy and integrity of financial records.
- Reviewed transactions, resolved payment discrepancies, and ensured compliance with company cash-handling procedures.
- Reviewed transactions and resolved payment discrepancies, maintaining compliance with cash-handling procedures.
- Utilized internal systems to maintain accurate operational and financial records.
- Trained and coached team members on operational procedures and compliance standards to enhance workflow efficiency.
- Balanced multiple priorities while consistently meeting deadlines in a high-volume environment.
Restaurant Lead / Innkeeper
2 Years 5 Months- Supervised daily operations, ensuring seamless guest experiences and service quality.
- Led the transition of hotel and restaurant operations from paper-based processes to digital systems, improving record accuracy, accessibility, and operational efficiency.
- Developed and implemented standardized operating procedures (SOPs) to document new workflows and improve consistency across departments.
- Trained and onboarded staff on newly implemented systems, administrative processes, and operational standards, ensuring successful adoption of updated procedures.
- Coordinated receipt and verification of food, beverage, and alcohol deliveries from multiple vendors to ensure shipments matched purchase documentation and met company standards.
- Reviewed vendor invoices against delivered products, investigated discrepancies, and collaborated with suppliers to resolve billing and delivery issues.
- Established and maintained strong relationships with distributors and vendors while managing recurring orders, deliveries, and account inquiries.
- Maintained accurate inventory records for alcohol, food, and operational supplies to support purchasing decisions and cost control.
- Managed guest billing, payment processing, reservation systems, and account reconciliation while maintaining organized financial and administrative records.
- Supported scheduling, reporting, vendor communication, database management, and daily administrative operations.
Restaurant Lead
2 Years 1 Month- Supervised daily restaurant operations, ensuring efficient service and adherence to health standards.
- Verified food and alcohol deliveries by comparing shipments against invoices and purchase documentation to ensure accuracy.
- Maintained inventory records and coordinated purchasing needs to support efficient operations.
- Trained employees on inventory accountability, operational procedures, and company standards.
- Processed customer payments, balanced cash drawers, and completed daily financial reconciliation.
Mental Health Worker III
2 Years- Facilitated crisis interventions to support individuals experiencing acute mental health challenges.
- Maintained accurate confidential documentation, ensuring compliance with organizational and regulatory standards to support quality care.
- Prepared detailed reports and managed electronic records, contributing to informed decision-making and continuity of care.
- Coordinated documentation and communication among multidisciplinary teams, facilitating effective collaboration and patient-centered outcomes.
- Managed competing priorities while maintaining professionalism, organization, and accuracy.
- Collaborated with multidisciplinary teams to create and implement personalized care plans.
Education
Bachelor of Arts - Psychology
Skills
Payment Processing
Cash Reconciliation
Inventory Management
Database Management
Electronic Record Management
Data Entry
Microsoft Excel
Google Sheets
Inventory Control
Operational Reporting
Microsoft Teams
Google Workspace
Financial Reporting
POS Systems
CORE QUALIFICATIONS
- Accounts Receivable & Billing Support
- Invoice Review & Payment Processing
- Account & Cash Reconciliation
- Vendor Relations & Account Coordination
- Microsoft Excel & Microsoft Office Suite
- Data Entry & Database Management
- Inventory & Order Management
- Process Improvement & SOP Development
- Customer Account Support
Timeline
Shift Supervisor
Starbucks
05.2024 - 07.2026Read More
Restaurant Lead / Innkeeper
The Boonville Hotel
08.2021 - 01.2024Read More
Restaurant Lead
Coqueta
07.2019 - 08.2021Read More
Mental Health Worker III
Safe Harbor Crisis Home
09.2017 - 09.2019Read More
University of California, Davis
Bachelor of Arts from Psychology
Read More