Sierra Dosey

• Welcomed guests with personable attitude and brought beverage orders while reviewing and upselling beverage options.
• Contributed to team success by assisting fellow staff members during busy periods, promoting a supportive work environment.

• Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
• Served large groups and private parties, coordinating with the kitchen to ensure seamless service.

Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.

• Provided wait service to ensure customer satisfaction.
• Responsible for taking and delivering orders, and payments.