Sierra Gilroy
Westerlo,NY
Summary
Dependable professional with experience in dynamic, high-performance environments. Skilled in customer service and knowledgeable about working with facilities, patients and insurance companies. Well-organized and detail-oriented team player with good problem-solving, relationship-building and communication skills.
Overview
9
9
years of professional experience
Work History
Store Associate
Bensons Pet Center
05.2023 - Current
- Maintained tidy and organized store to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Patient Scheduler
Albany GI
05.2022 - 09.2022
- Confirmed patient appointments day before scheduled.
- Verified insurance coverage and obtained pre-authorizations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
Package Handler
UPS
05.2021 - 09.2021
- Followed safety regulations to maintain safe work environment.
- I was assigned to small sorts where I sorted and bagged small packages
- Proved successful working within tight deadlines and a fast-paced environment.
Grocery Store Associate
Tops Friendly Markets
05.2020 - 04.2021
- Kept all cases and shelves clean, well-stocked and properly rotated
- maintained stock levels and merchandising standards to company guidelines
- acted in professional manner and always displayed positive attitude
- trained employees in job responsibilities and safe operating procedures
Front Desk Attendant
Coldbrook Campgrounds
05.2017 - 10.2018
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Attended to needs of visitors by aiding and providing customer service in fast-paced environment.
- Managed customer transactions, prepared daily deposits, updated files, processed registrations and maintained public records.
Dog Sitter
Dog Breeder
01.2015 - 06.2018
- Play time with dogs
- Cleaning up the house
- Taking dogs out
- Managing a schedule
- Feeding dogs
Education
Bachelor of Arts - Health Science
SIENA COLLEGE
Loudonville, NY05.2023
Skills
- Reading Comprehension
- Critical Thinking
- Sales and Marketing
- Excellent Written and Verbal Communication
- Team Leadership
- Adaptable and Flexible
Additional Information
- References available upon request
Timeline
Store Associate
Bensons Pet Center
05.2023 - Current
Patient Scheduler
Albany GI
05.2022 - 09.2022
Package Handler
UPS
05.2021 - 09.2021
Grocery Store Associate
Tops Friendly Markets
05.2020 - 04.2021
Front Desk Attendant
Coldbrook Campgrounds
05.2017 - 10.2018
Dog Sitter
Dog Breeder
01.2015 - 06.2018
Bachelor of Arts - Health Science
SIENA COLLEGE
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