Sierra Greer
Converse,LA
Summary
Diligent Secretary with talent for fostering effective professional relationships with clients, staff and business associates. Supportive and focused team player with proactive approach to administration and strong attention to detail. Skilled at providing friendly service to coworkers and customers.
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Secretary
Greer Enterprises
08.2019 - Current
- Scan documents answer phone organize schedules
- Ordered products
- Managed money and wrote checks for the company
Store Lead Manager
AT&T
Many, Louisiana
09.2022 - 01.2024
- Responsible for managing store operations, including customer service and sales staff.
- Supervised daily operations of the store, ensuring that all areas are functioning properly and efficiently.
- Developed strategies to increase customer engagement and satisfaction levels.
- Provided training and coaching to new employees regarding company policies and procedures.
- Monitored inventory levels and conducted regular stock counts to ensure accuracy of records.
- Developed promotional materials to advertise products or services offered in the store.
- Organized weekly meetings with staff members to discuss performance goals and objectives.
- Managed customer complaints by providing prompt resolution solutions.
- Reviewed employee attendance records on a weekly basis to identify any patterns of absences or tardiness issues.
- Assisted customers with inquiries about products or services offered in the store.
Maid/Housekeeping Cleaner
Maids of many
Many, LA
08.2021 - 02.2022
- Cleaned houses, washed clothes folding them made sure everything was perfect made beds
Sales Representative
AT&T
Mansfield, LA
03.2011 - 10.2017
- Conducted market research to identify potential customers and their needs.
- Generated new sales leads through cold calling and networking activities.
- Analyzed customer feedback to improve products and services.
- Provided technical support for customers using the company's products or services.
CNA Certified Nursing Assistant
CNA
Many, LA
02.2012 - 09.2014
- Loved working as a CNA took some time off to get more time with my new born now I'm ready to get back into it i love taking care of the older ppl they are amazing and i love knowing i can make someone smile!
Retail Sales Associate
Toledo Town Tackle
Many, LA
01.2007 - 12.2010
- Assisted customers with fishing tackle sales
- Maintained cash drawer in excess of $7000.00
Education
High School -
Citizens' High School
Orange Park, FL01.2007
Skills
- Home Health
- Cna Certified (7 years)
- CNA (7 years)
- Customer Service (10 years)
- Auto Insurance
- Health Insurance
- Front Office
- Patent
- Medical office experience
- Medical terminology
- Accounting
- Payroll
- Hotel experience
- Front desk
- Bartending
- Serving
- Phlebotomy
- Driving
- Banking
- Vital Signs
- Medical Records
- Insurance Sales
- Office Management
- Medical Billing
- Patient Care
- Phone Etiquette
- Medical Scheduling
- HIPAA
- Cold Calling
- Legal
- Manufacturing
- Painting
- Computer skills
- Windows
- Salesforce
- Customer support
- Help desk
- LAN
- EDI
- Telecommunication
- Leadership
- 5G
- 4G/LTE
- Negotiation
- Payroll administration
- Sales support
- Appointment scheduling
- Supply restocking
Certification
- BLS Certification
- Property & Casualty License
- CNA
- CPR Certification
Timeline
Store Lead Manager
AT&T
09.2022 - 01.2024
Maid/Housekeeping Cleaner
Maids of many
08.2021 - 02.2022
Secretary
Greer Enterprises
08.2019 - Current
CNA Certified Nursing Assistant
CNA
02.2012 - 09.2014
Sales Representative
AT&T
03.2011 - 10.2017
Retail Sales Associate
Toledo Town Tackle
01.2007 - 12.2010
High School -
Citizens' High School