Experienced retail professional seeking a remote position to deliver exceptional customer service and drive sales growth in a dynamic and innovative environment.
Hi, I’m
Sierra Hellums
Yuma,USA
Summary
Overview
5
years of professional experience
Work History
HireQuest
Laborer
07.2023 - Current
Job overview
- Routinely cleaned and lubricated equipment, replaced fuses, switches, and motors when necessary
- Emptied trash and removed debris
- Mowed and trimmed lawns, planted flowers, shrubs, and trees
- Able to repair and have knowledge of plumbing issues
- Experience in painting and repairing drywall
- Experience in preventive and corrective maintenance of a facility and its associated equipment
- Repaired and maintained gasoline engines used to power equipment
- Reassembled engines after repair or maintenance work was complete
Westar Plumbing
Plumber's Assistant
08.2024 - 11.2024
Job overview
- Followed safety practices with tools and general behaviors to prevent accidents and safeguard equipment.
- Performed basic and semi-skilled work under supervision and instruction from lead plumber.
- Removed old sinks, toilets, and pipes in preparation for installation of new fixtures.
- Listened to instructions from journeyman plumber, gaining valuable onsite job training.
- Organized and moved materials from truck to job site to support project requirements.
- Unclogged sinks and toilets for customers using tools and drain cleaners.
- Tested for leaks in new and repaired systems to verify functional and safe working condition.
Safety and Security Management Services
Security Officer
11.2022 - 04.2023
Job overview
- Patrolled and protected property from theft and illegal entry
- Monitored alarm panes and video equipment to enhance safety and security
- Operated base station, dispatching officers and logging all activity
- Retained custody of personal valuables
- Patrolled assigned territory to protect persons or property Answered alarms and investigated disturbances
Circle K
Cashier
01.2022 - 11.2022
Job overview
- Balanced daily receipts, cash, and prepared bank deposits
- Developed knowledge of bank account transactions
- Replenished cash in registers on a regular basis and totaled out cash balance, operated a cash register
- Processed a high volume of transactions in cash, checks and credit card sales Balanced cash drawer at the end of the shift
Dollar Tree
Manager
07.2021 - 12.2021
Job overview
- Recognized for leadership abilities recommended for management training positions
- Monitored area to ensure adequate staffing for customer satisfaction
- Trained new employees and monitored performance to determine additional training needs
- Created a team environment and motivated staff to success
- Assigned duties to workers and scheduled break periods, work hours and vacations
- Assessed and ensured resolution of customer complaints
- Solved problems to restore and promote good public relations
99 Cents Only
Manager
02.2021 - 07.2021
Job overview
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed and maintained relationships with customers and suppliers through account development.
Dollar Tree
Store Manager
10.2019 - 01.2021
Job overview
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
Education
ITT Technical InstituteSpokane Valley, WA
Associates from Computer Science
03.2013
University Overview
Skills
- Critical Thinking - Ability to quickly assess a situation and devise a plan of action
- Self-Starter - Able to work alone with need of guidance
- Communication - Able to clearly and concisely relay and process information
Timeline
Plumber's Assistant
Westar Plumbing
08.2024 - 11.2024
Laborer
HireQuest
07.2023 - Current
Security Officer
Safety and Security Management Services
11.2022 - 04.2023
Cashier
Circle K
01.2022 - 11.2022
Manager
Dollar Tree
07.2021 - 12.2021
Manager
99 Cents Only
02.2021 - 07.2021
Store Manager
Dollar Tree
10.2019 - 01.2021
ITT Technical Institute
Associates from Computer Science
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