Sierra Herrin
NORTH AUGUSTA,SC
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
Work History
Furniture Specialist
Urban Outfitters, Inc.
Augusta, GA
06.2008 - Current
- Evaluated extent of damage to furniture and determined optimal repair approach based on unique piece requirements.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Conducted research, gathered information from multiple sources and presented results.
- Communicated with vendors regarding backorder availability, future inventory and special orders.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
- Consulted with outside parties to resolve discrepancies and create expert solutions.
- Responded to customer requests for products, services and company information.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Trained new personnel regarding company operations, policies and services.
Education
Bachelor of Arts - Human Resources Management
Ashford University
San Diego, CA05.2021
Skills
- MS Office
- Training and Development
- Cultural Awareness
- Computer Skills
- Data Management
- Dependable and Responsible
- Customer Service
Timeline
Furniture Specialist
Urban Outfitters, Inc.
06.2008 - Current
Bachelor of Arts - Human Resources Management
Ashford University