Sierra Hopper
Hot Springs,AR
Summary
Experienced and organized leader with excellent scheduling, coordination and documentation talents as part of clinical teams. Skilled at admitting patients, managing patient services, providing thorough reports, and ensuring patient satisfaction. Detail and patient-oriented with proficiency in handling emergency situations. Excels at implementing process improvements that enhance patient care workflows and ensuring compliance with healthcare regulations to maintain high standards.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Behavioral Health Clinical Coordinator
National Park Medical Center
Hot Springs, AR
06.2024 - Current
- Coordinated patient scheduling and ensured timely communication between departments.
- Implemented process improvements to enhance operational efficiency in patient care workflows.
- Developed training programs for new staff, fostering knowledge retention and skill development.
- Monitored compliance with healthcare regulations, maintaining high standards of patient safety.
- Analyzed patient data to identify trends, supporting informed decision-making for service enhancements.
- Facilitated regular staff meetings to discuss challenges, share insights, and promote teamwork across departments.
- Ensured compliance with regulatory standards and best practices through diligent oversight of clinical procedures, documentation, and staff training.
- Implemented new policies and educated staff on changes.
- Created weekly schedules for nurses, taking into account sick days and vacation time.
- Assessed clinical policies and procedures for compliance with changing regulations.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Behavioral Health Registered Nurse
National Park Medical Center
Hot Springs, AR
07.2015 - 06.2024
- Administered medications and monitored patient responses to ensure effective treatment outcomes.
- Conducted thorough assessments of patients' mental health conditions, identifying critical issues for timely intervention.
- Collaborated with interdisciplinary teams to develop comprehensive care plans tailored to individual patient needs.
- Mentored junior nursing staff in best practices for behavioral health nursing and crisis management techniques.
- Prevented escalation of psychiatric crises by recognizing early warning signs and intervening promptly with appropriate de-escalation techniques.
- Collaborated with psychiatrists to adjust medication regimens, optimizing therapeutic effectiveness while minimizing side effects.
- Implemented evidence-based interventions tailored to each patient''s unique needs, promoting optimal recovery outcomes.
- Educated patients and families on mental health conditions, treatment options, and community resources to promote informed decision making.
- Supported newly hired nursing staff through mentorship, providing guidance on clinical practice standards, policies, and procedures specific to the field of behavioral health.
- Advocated for patient rights within the healthcare system by maintaining confidentiality standards, addressing ethical concerns when necessary.
Education
Master of Science - Psychiatric Mental Health Nurse Practitioner
Herzing University
Madison, WI08-2027
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, UT11-2022
Associate of Science - Nursing
National Park College
Hot Springs, AR05-2015
High School Diploma -
Mountain Pine High School
Mountain Pine, AR05-2011
Skills
- Staff scheduling
- Clinical leadership
- Clinical documentation
- Developing training programs
- Multidisciplinary team collaboration
- Clinical data collection
- Critical thinking
- Decision-making
- Clinical staff management
- Employee work scheduling
Certification
Handle With Care Instructor
Timeline
Behavioral Health Clinical Coordinator
National Park Medical Center
06.2024 - Current
Behavioral Health Registered Nurse
National Park Medical Center
07.2015 - 06.2024
Master of Science - Psychiatric Mental Health Nurse Practitioner
Herzing University
Bachelor of Science - Nursing
Western Governors University
Associate of Science - Nursing
National Park College
High School Diploma -
Mountain Pine High School