Sierra Ixtlahuac
San Jacinto,CA
Summary
Proven team player and adept in customer service, I enhanced customer satisfaction and operational efficiency at Albertsons. Skilled in food safety and active listening, I significantly contributed to a positive shopping experience. My meticulous attention to detail ensured a high rate of on-time, damage-free deliveries, showcasing my commitment to excellence and results.
Overview
4
4
years of professional experience
Work History
Baker
Albertsons
Banning, Ca
11.2022 - Current
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Bakery Clerk
Albertsons
Banning, Ca
11.2022 - Current
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
Cashier
Los Portales Taco Shop
San Jacinto, CA
07.2020 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Packing and Sorting
Amazon Fulfillment Center
Beaumont, CA
06.2021 - 09.2022
- Minimized returns due to damage or incorrect orders through diligent attention to detail when picking items from shelves.
- Improved on-time delivery rates by closely monitoring shipment progress and proactively addressing potential delays.
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
- Handled fragile items with care, ensuring proper packaging techniques were employed for damage prevention during transit.
Education
GED -
San Jacinto Valley Academy
San Jacinto, CACurrently Enrolled -
MSJC
San Jacinto, CASkills
- Team Player
- Customer Service
- Active listener
- Food safety and sanitation
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Baker
Albertsons
11.2022 - Current
Bakery Clerk
Albertsons
11.2022 - Current
Packing and Sorting
Amazon Fulfillment Center
06.2021 - 09.2022
Cashier
Los Portales Taco Shop
07.2020 - 01.2024
GED -
San Jacinto Valley Academy
Currently Enrolled -
MSJC