Summary
Overview
Work History
Education
Skills
Drawing and Painting
Timeline
Generic

Sierra Jesmain

Melrose,NY

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

2
2
years of professional experience

Work History

Pet Care Sales Associate

PetSmart
09.2021 - Current
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Enhanced customer satisfaction by providing personalized pet care services tailored to individual needs.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Improved pet health and wellbeing by administering medication, conducting routine checkups, and addressing any special needs.
  • Maintained a clean and sanitary environment for pets by regularly cleaning enclosures, bedding, and play areas.
  • Provided exceptional customer service through clear communication, timely responses to inquiries, and professional demeanor at all times.
  • Contributed to team success by collaborating with coworkers to ensure that all tasks were completed efficiently and effectively.
  • Supported the training of new hires, sharing knowledge and expertise on best practices in pet care industry standards.
  • Monitored animal behavior closely to identify signs of distress or illness promptly and took appropriate action when needed.

Flower Shop Sales Associate

ACA Lawnscapes
04.2023 - 10.2023
  • Increased customer satisfaction by providing exceptional service and personalized product recommendations.
  • Boosted store revenue by effectively upselling and cross-selling merchandise to customers.
  • Processed customer transactions efficiently and accurately, resulting in fewer errors and faster checkout times.
  • Contributed to visual merchandising efforts, creating eye-catching displays that attracted customer attention.
  • Developed strong product knowledge to answer customer inquiries confidently and provide informed suggestions.
  • Managed cash register operations responsibly, ensuring proper handling of cash and credit card transactions.
  • Demonstrated adaptability when tasked with various roles within the store as needed such as cashier or stockroom assistant.
  • Completed daily tasks accurately and on-time to support shop needs.
  • Supported production needs by performing routine tasks using standard procedures and equipment.
  • Organized shelves to remove slow moving items and add new merchandise.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Maintained fresh inventory by regularly inspecting and rotating stock, ensuring high-quality products for customers.
  • Assisted customers with plant care tips and recommendations to ensure the longevity of their purchases.

Education

Associate of Science - Fine Arts

Hudson Valley Community College
Troy, NY
05.2023

High School Diploma -

Hoosic Valley Junior Senior High School
Schaghticoke, NY
06.2021

Skills

  • Customer Relations
  • Material Handling
  • Organizational Skills
  • Opening and Closing Procedures
  • Active Listening
  • Critical Thinking
  • Creativity
  • Conflict Resolution
  • Attention to Detail
  • Time Management Proficiency
  • Continuous Improvement Mindset
  • Teamwork and Coordination

Drawing and Painting

I draw and paint to bring balance into my life. Occasionally selling my artwork at local craft events. 

Timeline

Flower Shop Sales Associate

ACA Lawnscapes
04.2023 - 10.2023

Pet Care Sales Associate

PetSmart
09.2021 - Current

Associate of Science - Fine Arts

Hudson Valley Community College

High School Diploma -

Hoosic Valley Junior Senior High School

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Sierra Jesmain