Summary
Overview
Work History
Skills
Certification
Certified Hospice and Palliative Licensed Nurse (CHPLN)
Timeline
Generic

Sierra Jones

Charleston,WV

Summary

Experienced Hospice Liaison with a demonstrated history of success in the field of hospice and palliative care, dedicated to elevating education and cultivating strong partnerships. Proficient in project management and resolving conflicts, leading to substantial enhancements in communication strategies. Skilled in delivering informative and engaging education content to health care professionals and the community. With expertise in education and cultivating connections, I am committed to driving continuous improvement and positive outcomes.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Hospice Liaison

Kanawha Hospice Care
05.2018 - Current
  • Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
  • Coordinated multiple projects simultaneously, ensuring timely completion and alignment with organizational objectives.
  • Maintained up-to-date knowledge of industry trends, sharing insights with colleagues to drive continuous improvement efforts.
  • Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.
  • Collaborated closely with department heads to identify opportunities for process improvement initiatives.
  • Enhanced customer satisfaction by swiftly addressing concerns and providing solutions to various issues.
  • Acted as the liaison between upper management and staff members, promoting positive working relationships built on trust.
  • Collected and analyzed data and feedback to identify opportunities to improve relationship between other entities and business.
  • Successfully communicated with entities inside and outside of business.
  • Developed and implemented strategies to streamline communication between internal and external stakeholders.

Skills

  • Assessment capabilities
  • Assertiveness
  • Mediation skills
  • Influencing skills
  • Collaborative relationships
  • Project Planning
  • Conflict Mediation
  • Community Outreach
  • Problem-Solving
  • Relationship Building

Certification

  • Licensed Practical Nurse - July 2016
  • Certified Hospice and Palliative Licensed Nurse (CHPLN) - March 2021

Certified Hospice and Palliative Licensed Nurse (CHPLN)

The Hospice and Palliative Credentialing Center (HPCC), Certified Hospice and Palliative Licensed Nurse (CHPLN) certification is designed for experienced hospice and palliative licensed nurses. The CHPN curriculum equips you with the latest evidence-based practices to ensure your patients receive the highest quality care, and demonstrates your expertise in holistic assessment of the patient and family, symptom management, meticulous pain control, communication, and psychosocial support. This sets you apart from non-certified nurses and strengthens your resume. Hospice and palliative care is the provision of care for the patient with serious illness and their family, emphasizing their physical, psychosocial, emotional, and spiritual needs. Candidates must meet experience requirements and hold a current and unrestricted active nurse license in the United States or its territories. Candidates must pass a written exam and renew every 4 years.

Timeline

Hospice Liaison

Kanawha Hospice Care
05.2018 - Current

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Sierra Jones