Summary
Overview
Work History
Education
Skills
Timeline
Bartender

Sierra Jones

Grant,Michigan

Summary

Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.

Overview

7
7
years of professional experience

Work History

Bartender

Bridge Street Bar
05.2025 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently closed the bar according to established procedures, ensuring preparedness for each shift.

Lead Bartender

The B.O.B
09.2022 - 03.2025
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
  • Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Maintained a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
  • Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, and taking inventory.
  • Developed a loyal customer base by fostering an engaging and welcoming atmosphere for patrons.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Collaborated with management to create enticing promotions for special events and holidays, driving increased foot traffic to the establishment.
  • Led team meetings to continually improve communication among staff members, resulting in more effective teamwork during peak hours.
  • Assisted in menu development, incorporating seasonal flavors and trends into popular craft cocktails.

Lead Bartender

The Nuthouse
06.2018 - 07.2021
  • Managed cash handling procedures accurately, reducing discrepancies in daily financial reports.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Implemented drink prep procedures, significantly reducing wasted stock.
  • Coordinated with kitchen staff to ensure timely delivery of food orders to guests at the bar area, enhancing their overall dining experience.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Increased sales with innovative cocktail creations and upselling techniques, leading to improved overall revenue.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Upheld strict regulations for safe alcohol service and food safety.

Education

Associate of Arts - Humanities

Mid Michigan Community College
Mount Pleasant, MI
03-2017

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Patience and tolerance
  • Outgoing personality
  • Hospitality service expertise
  • Professional appearance

Timeline

Bartender

Bridge Street Bar
05.2025 - Current

Lead Bartender

The B.O.B
09.2022 - 03.2025

Lead Bartender

The Nuthouse
06.2018 - 07.2021

Associate of Arts - Humanities

Mid Michigan Community College

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