Sierra Kennedy
Washington
Summary
Lead Dental Assistant with extensive experience in patient management and inventory oversight at Oconer Family and Cosmetic Dentistry. Demonstrated success in enhancing customer service and streamlining office procedures. Skilled in dental lab work and employee training, consistently delivering exceptional care in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Lead Dental Assistant
Oconer Family and Cosmetic Dentistry
Flemington
11.2022 - Current
- Provided excellent customer service by responding quickly to inquiries via phone or email in a professional manner.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Updated customer information in databases regularly to ensure accuracy of records.
- Maintained accurate documentation of patient visits, treatments rendered, and payments received.
- Tracked the office's inventory levels of dental materials, tools, and equipment to ensure sufficient stock was always available.
- Maintained patient charts, including medical histories, medications, and allergies.
- Provided chair-side assistance to the dentist during dental procedures.
- Instructed patients on proper oral hygiene techniques and post-operative care.
- Attended professional development workshops to stay current on best practices in the field.
- Developed and implemented office policies and procedures.
- Trained new employees on office policies and procedures related to patient care.
CDA Dental Assistant
The Silverstrom Group
Livingston
06.2019 - 09.2022
- Used Softdent/Denticon to document and maintain patient information and health background.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Educated patients by giving oral health and postoperative instructions.
- Prepared treatment rooms for four general doctors and three specialist. Staged room for different types of treatment - Smile makeovers, same day restorations, composite fillings, endodontic work, some implant work, some denture work, some surgery work.
- Maintained dental supply inventory. Stayed within monthly weekly budget (2-3k.) by checking stock to determine inventory levels and placing and expediting orders for supplies weekly.
Key Holder
Couture Traders Rockaway mall NJ
Rockaway
02.2018 - 06.2019
- Top sales in luxury preloved handbags.
- Opening and closing.
- Social media set up / maintained all social platforms.
- Created marketing for store.
- Lead visual merchandiser
- Contacting customers
Sales Associate
Michael Kors
Rockaway
08.2016 - 05.2018
- Reached weekly and monthly sale goals5-8k a month 15k during holiday, closing and opening tasks, assistant in visual merchandising monthly
Personal Trainer Counselor
La Fitness Randolph
01.2017 - 05.2017
- Sell personal training, meet all new guests, run guests through complimentary training, manage all PT trainers, conduct member assessments, close all objections, meet monthly ETF (xx,xxx), write up members, and cancel members if needed.
Cashier Panera
Ledgewood NJ
08.2014 - 01.2015
- Monitored cash register and maintained accurate records of currency at end of shift, also supported other departments
Education
High School Diploma -
Roxbury High School
Succasunna, NJ06.2016
Some College (No Degree) - Exercise Science
County College of Morris
Randolph Township, NJSkills
- CPR/AED certification with the American Heart Association BLS
- Microsoft Word, PowerPoint, and Microsoft Excel
- Customer service
- Phone skills
- Time management, patient management
- Inventory management
- Cosmetic, same-day restorations
- Dental lab work
- I-Tero scanner
- Cerc 3D printer
- Dental impressions
- Chair-side assistance
- Insurance coordination
- Employee training
References
References available upon request.
Timeline
Lead Dental Assistant
Oconer Family and Cosmetic Dentistry
11.2022 - Current
CDA Dental Assistant
The Silverstrom Group
06.2019 - 09.2022
Key Holder
Couture Traders Rockaway mall NJ
02.2018 - 06.2019
Personal Trainer Counselor
La Fitness Randolph
01.2017 - 05.2017
Sales Associate
Michael Kors
08.2016 - 05.2018
Cashier Panera
Ledgewood NJ
08.2014 - 01.2015
High School Diploma -
Roxbury High School
Some College (No Degree) - Exercise Science
County College of Morris
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