Sierra Lewis

• Car Sales, Customer Service, Car Payments, Processing new cars, Phone Calls, Emailing and making appointments

• Performed regular inspections of job sites to verify staff and subcontractor observance of important safety protocols.
• Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
• Reduced client complaints by implementing a more effective customer service strategy.
• Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
• Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
• Consulted with customers to assess needs and propose optimal solutions.
• Frequently inspected production area to verify proper equipment operation.
• Collected, arranged, and input information into database system.

• Pick n Pull Auto Dismantlers & Access - Sacramento, CA
• September 2021 to Present
• Front desk associate
• Answering calls and forwarding to the right destination.
• Filing
• Mail Separator
• Respond to emails
• Clean Desk Area
• Check guest In
• Send out outgoing mail
• Book appointments
• Input Data to Excel
• Paying Invoices
• Assisting with any other assigned office task
• Travel planning
• Some account receivable tasks
• Social Media Marketing

• Greet and engage customers, uncovering their home furnishing needs and helping them make their design vision become a reality
• Offer customers an unforgettable shopping experience
• Build rapport with clients, earning their business demonstrating excellent listening skills
• Generate sales through a low pressure consultative approach

Ranked among top sales reps for closing volume and customer satisfaction.

• Assist customers in selecting suitable vehicles based on their needs and budget.
• Provide detailed information about vehicle features, warranties, financing options, and pricing.
• Conduct test drives and ensure vehicles are presented in excellent condition.
• Negotiate prices and financing terms to close sales, ensuring customer satisfaction.
• Maintain a high level of product knowledge to answer customer questions confidently.
• Manage paperwork, including contracts, purchase agreements, and registration.
• Follow up with customers post-purchase to ensure satisfaction and encourage repeat business.