Darien Henderson
Elyria
Summary
Customer service professional, with knowledge of the automotive industry as well as restaurant management. Results driven, with experience in management and fully commission based sales.
Overview
12
12
years of professional experience
Work History
Car Sales
Ken Ganley Companies
04.2021 - Current
- Fully commission based car sales.
- Maintained detailed records of new and used car sales, inventory, and customer information through CRM.
- Maintained relationships with precious and potential customers through regular follow up.
- Experienced selling based on profit and loss margins.
Cook/Server/Manager
Olive Garden
Elyria
09.2017 - 06.2022
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Oversaw food preparation and safety protocols to comply with federal, state and local regulatory guidelines regarding food service.
Kitchen Manager
Quaker Steak & Lube
04.2015 - 05.2017
- Created weekly schedules for kitchen staff members based on anticipated business volume.
- Oversaw food preparation, production and presentation according to quality standards.
- Worked with vendors to establish strong relationships and maintain proper inventory supplies.
Kitchen Supervisor
Buffalo Wild Wings
01.2013 - 02.2016
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Coached staff on strategies to enhance performance and improve customer relations.
Education
Culinary Arts -
Lorain County Joint Vocational School District
General -
Elyria High School
Skills
- Scheduling
- Inventory Management
- Cost Control
- Customer service
- Customer relationship management
- Relationship management
- Profit & Loss
- Sales
- Training & development
- Microsoft Excel
- Microsoft Word
- Microsoft Powerpoint
- Pricing
- Team management
- Management experience
- Point of sales
Personal Information
Authorized To Work: US
Timeline
Car Sales
Ken Ganley Companies
04.2021 - Current
Cook/Server/Manager
Olive Garden
09.2017 - 06.2022
Kitchen Manager
Quaker Steak & Lube
04.2015 - 05.2017
Kitchen Supervisor
Buffalo Wild Wings
01.2013 - 02.2016
Culinary Arts -
Lorain County Joint Vocational School District
General -
Elyria High School