Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
9
9
years of professional experience
Work History
Sales Associate
08.2021 - Current
Greeting and serving patrons ensuring a friendly and pleasant experience in the establishment
Resolving customer issues, answering questions, and assisting in navigation of self-service kiosks
Complete transactions by scanning items, receiving payments, issuing receipts, and bagging items
Offered managerial promotion three months after hire.
Assistant
Altitude Balloon Décor
01.2016 - 07.2021
Assisted under sole proprietor and manager of Altitude Balloon Décor, Khala Sharp Leggett
Provided customer service to potential and existing customers, via phone calls and email inquiries
Scheduled appointments for customer consultations and Venue choices
Responsible for inventory management
Helped in the decorating of 10+ special events providing helping hands and creative advice for fine quality balloon décor.
Pennybyrn
08.2018 - 11.2020
Displayed exceptional skills of hospitality by serving patrons in a professional and timely manner
Remaining attentive to the needs of multiple parties at a time
Resolved complaints quickly and efficiently
Education
Information Systems
University of North Carolina at Greensboro, Wingate Andrews High School
High School Diploma -
T Wingate Andrews High School
High Point, NC
06.2017
Skills
Money Transfer Systems
Stocking and Replenishing
Social Perceptiveness
Money Handling
Time Management
Multitasking Strengths
Timeline
Sales Associate
08.2021 - Current
Pennybyrn
08.2018 - 11.2020
Assistant
Altitude Balloon Décor
01.2016 - 07.2021
Information Systems
University of North Carolina at Greensboro, Wingate Andrews High School