Writing
Sierra McFarland
Austin,United States
Summary
Motivated and thought provoking person with ability to lead and learn quickly. Hardworking and driven, with great interpersonal skills and goals of flourishing in a new setting. Bringing forth a strong passion and compassion for people. In depth customer service, psychology, event coordinating and hospitality background.
Overview
10
10
years of professional experience
Work History
Server
Elementary
07.2023 - Current
- Memorized menu additions, changes, and limited offerings and answered questions regarding dietary restrictions and nutrition information
- Adhered to all safety, sanitization, and food handling guidelines and regulations
- Offered information on new menu items, seasonal and daily specials, and pairings
- Informed customers of ingredients and allergens to support sensible menu choices.
Server / Supervisor
Geraldine, Hotel Van Zandt
08.2017 - 06.2023
- Organized meetings
- Planned events
- Utilized excellent multitasking skills
- Trained new employees
- Adhered to all company rules and guidelines
- Assisted in resolving customer complaints promptly and professionally
- Provided guidance and direction to employees throughout their shift.
Server Team Lead
Winflo Osteria
12.2014 - 09.2017
- Maintained a neat, organized, and safe working environment
- Trained and lead my team
- Worked hard to meet guests needs and concerns
- Planned events
- Served as a successful leader, promoting and achieving store success
- Managed complex customer requests from contact to completion.
Education
Associate of Arts - Psychology
Austin Community College
Skills
- Leadership
- Customer Service
- Adaptability
- Fast Learner
- Ability to Work Under Pressure
- Creativity
- Ability to Work in a Team
- Strong Communication Skills
- Hospitality
- Guest Engagement
- Problem-solving abilities
- Team Supervision
References
Anabel Anderson - Manager, Hotel Van Zandt - (631) 678 7267
Maggie Garcia Nook - Regional Director, Aramark - (775) 580 7784
Amy Weaver - Manager - (970) 759 9755
Timeline
Server
Elementary
07.2023 - Current
Server / Supervisor
Geraldine, Hotel Van Zandt
08.2017 - 06.2023
Server Team Lead
Winflo Osteria
12.2014 - 09.2017
Associate of Arts - Psychology
Austin Community College
Quote
I’ve been absolutely terrified every moment of my life, and I’ve never let it keep me from doing a single thing that I wanted to do.
Georgia O’Keefe
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Hiking
Camping
Traveling
Art
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