Summary
Overview
Work History
Education
Skills
Accomplishments
References
Certification
Timeline
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Sierra Melder

Houston,Texas

Summary

Innovative professionals are exceptionally well- versed in communication and team building. Knowledgeable in medical terminology & insurance law. Ready to bring years of work experience to a new position. Experienced office management and Administration professional experienced optimizing productivity, efficiency, and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical, and business acumen. Works effectively with cross- functional. team in ensuring operational and service excellence.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Agent

Primerica
01.2023 - 02.2024
  • Company Overview: Licensed Life, health & accidental Agent
  • Proving advice to clients for their financial needs
  • Providing good customer service to retain clients
  • Analyzing the clients’ current portfolios to make recommendations according to their income
  • Talking in person to get referrals and build relationships using networking skills
  • Licensed Life, health & accidental Agent

Private Personal Assistant

Financial Services
01.2022 - 12.2023
  • Managed special projects assigned by the client, exhibiting adaptability while consistently delivering high-quality results.
  • Ensured timely completion of errands by efficiently multitasking various responsibilities like grocery shopping and dry cleaning pickups.
  • Prepared comprehensive research reports on various subjects as per the client''s requirements to aid informed decision-making processes.
  • Managed event planning for both personal and professional occasions, ensuring successful outcomes without any hiccups.
  • Provided hands-on support during emergencies or crises situations, demonstrating quick thinking and problem-solving abilities.

Entrepreneur

Myself
08.2020 - 12.2023
  • Improved customer satisfaction with exceptional project management skills and timely delivery of products and services.
  • Launched new product lines successfully through comprehensive planning, strategy and research.
  • Determined business plan, mission statement, and vision.
  • Built strong brand recognition and customer loyalty by delivering high-quality products and services consistently over time.

Call Center Representative

Cypress Physicians Association
04.2022 - 08.2022
  • Managing large amounts of inbound and outbound calls in a timely manner
  • Identifying customers’ needs and giving information to patients
  • Build sustainable relationships and engage customers by taking the extra mile
  • Reviewing medical information and taking messages to give to medical doctors

Front Desk Assistant

Champion Pediatrics Association
08.2019 - 07.2021
  • Perform day to day administrative task in office environments, ranging from medical faculties to big corporations
  • Scheduling and confirming appointments, direct incoming calls, and welcome visitors
  • Keeping workspace clean
  • Copying and scanning documents, handling basic inquiries

Martial Arts Instructor

Olympia Taekwondo
04.2014 - 01.2020
  • Specializes in helping children devote dedication towards their achievements, teaching discipline and self-respect
  • Proving lectures and demonstrations to parents, companies, and other members of the public to promote
  • Outstanding verbal communication skills with the capacity to command attention

Education

Bachelor Of Applied Science - Biology

Lone Star University Park
12.2021

High School -

Klein Collins High School
06.2018

Skills

  • Recruitment and hiring
  • Performance management
  • Motivational leadership
  • Team building
  • Honesty and integrity
  • Coaching and mentoring
  • Decision making
  • Report preparation and training
  • Friendly and relatable

Accomplishments

  • Second degree black belt in Taekwondo
  • Microsoft Word, PowerPoint & Excel certified
  • Nonresident licensed for insurance in over 5 states

References

  • Jose Navarro, mentor, 281-509-8606
  • Lino Sandoval, coach, 832-706-5660
  • Cheryl Bartlett, mentor, 408-529-1911

Certification

  • Life and Health Insurance License - State Department of Insurance.
  • Microsoft outlook, word , excel, PowerPoint

Timeline

Agent

Primerica
01.2023 - 02.2024

Call Center Representative

Cypress Physicians Association
04.2022 - 08.2022

Private Personal Assistant

Financial Services
01.2022 - 12.2023

Entrepreneur

Myself
08.2020 - 12.2023

Front Desk Assistant

Champion Pediatrics Association
08.2019 - 07.2021

Martial Arts Instructor

Olympia Taekwondo
04.2014 - 01.2020

Bachelor Of Applied Science - Biology

Lone Star University Park

High School -

Klein Collins High School
Sierra Melder