Sierra Peckins
Laguna Niguel,CA
Summary
Energetic and dedicated hostess with a friendly and helpful attitude, seeking employment. Socially adept and skilled at problem-solving. Brings a solid background in hospitality to deliver exceptional guest experiences and maintain a welcoming environment. Successfully manages high-volume guest interactions, ensuring smooth operations and guest satisfaction. Demonstrates strong interpersonal skills and effective problem-solving abilities throughout career.
Overview
3
3
years of professional experience
Work History
Host
Jack O’Neill Restaurant and Lounge
04.2024 - 09.2024
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Maintained up-to-date knowledge of menu offerings and daily specials to accurately inform guests about their options.
Sales Consultant
Arbonne
02.2024 - 09.2024
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
Lead Hostess
Truly Pizza
07.2023 - 09.2023
- Monitored the dining room to ensure a neat and orderly environment and provided assistance to servers and other staff as needed
- Managed reservations, seating guests and managing wait times to ensure all guests were served in a timely manner
- Greeted guests warmly and promptly upon arrival, creating a positive first impression of the establishment
Hostess
The Ranch at Laguna Beach
04.2021 - 01.2023
- Answered phones, took reservations, and answered customer inquiries in a friendly and professional manner
- Managed reservations, seating guests and managing wait times to ensure all guests were served in a timely manner
- Greeted guests warmly and promptly upon arrival, creating a positive first impression of the establishment
Staff Member- Cashier and Barista
Marini's Candies
10.2022 - 01.2023
- Maintained a clean and organized work area to ensure a safe and pleasant environment for customers and staff
- Handled customer complaints calmly and professionally, resolving customer issues in a timely manner
- Trained new staff members on proper coffee preparation and customer service techniques
- Developed and implemented health and safety policies that ensured a safe and secure workplace for staff and customers
Education
Bachelor Of Arts - Film And Digital Media
University of California
Santa Cruz, CA06.2024
High School Diploma -
Aliso Niguel High School
Aliso Viejo, CA06.2020
Skills
- Communication Skills
- Customer Service
- Ability to Work in a Team
- Ability to Work Under Pressure
- Flexibility and Adaptability
- Social media tools
- Creativity and Adaptability
Personal Information
Date of Birth: 10/08/02
Timeline
Host
Jack O’Neill Restaurant and Lounge
04.2024 - 09.2024
Sales Consultant
Arbonne
02.2024 - 09.2024
Lead Hostess
Truly Pizza
07.2023 - 09.2023
Staff Member- Cashier and Barista
Marini's Candies
10.2022 - 01.2023
Hostess
The Ranch at Laguna Beach
04.2021 - 01.2023
Bachelor Of Arts - Film And Digital Media
University of California
High School Diploma -
Aliso Niguel High School
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