Sierra Peeden
Florence,AL
Summary
Proven in enhancing animal welfare and customer satisfaction, my tenure at North Alabama Animal Hospital honed my expertise in animal handling and sanitation protocols. Skilled in care monitoring and customer service, I excel in high-pressure environments, demonstrating patience and resilience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Kennel Technician
North Alabama Animal Hospital
Muscle Shoals, AL
04.2024 - Current
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Maintained clean and sanitary living conditions for animals, reducing stress and promoting overall wellbeing.
- Enhanced animal socialization skills through daily interaction and playtime activities.
- Implemented efficient feeding schedules, ensuring all animals received proper nutrition on a timely basis.
Vet Technician
Florence Animal Hospital
Florence, AL
02.2023 - 04.2024
- Handled challenging animal behavior situations calmly and effectively to ensure safety for all involved parties.
- Assisted in surgical procedures with proper preparation and sterilization techniques, ensuring a safe environment.
- Contributed to team collaboration through effective communication and cooperation with colleagues.
- Efficiently performed lab work, including blood draws, urinalysis, and fecal examinations for accurate diagnoses.
Customer Service Representative
Mister Car Wash
Muscle Shoals, AL
10.2021 - 02.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Cashier/waitress
Stephanos Southland
Sheffield, AL
03.2017 - 10.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Tanning Consultant
Palm Beach Tan
Florence, AL
03.2021 - 08.2021
- Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use.
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
- Resolved any customer complaints or issues professionally, ensuring a positive outcome for both the client and the salon.
Education
Central High School
Florence, AL05.2020
Skills
- Sanitation protocols
- Patience and resilience
- Animal handling expertise
- Care Monitoring
- Record Keeping Abilities
- Customer Service
- Cash Handling
Timeline
Kennel Technician
North Alabama Animal Hospital
04.2024 - Current
Vet Technician
Florence Animal Hospital
02.2023 - 04.2024
Customer Service Representative
Mister Car Wash
10.2021 - 02.2023
Tanning Consultant
Palm Beach Tan
03.2021 - 08.2021
Cashier/waitress
Stephanos Southland
03.2017 - 10.2021
Central High School