Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Sierra Phelps

Anchorage,AK

Summary

Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service and team leadership. Organized warehouse team member productive in high-volume environments. Reliable in maintaining accurate inventory records and optimized storage spaces. Skillfully troubleshoots and maintains material handling equipment. Service-focused food service worker dependable in working shifts and helping others. Skilled in setup, cleaning and breakdown of different spaces. Good with support tasks and direct customer work.

Overview

3
3
years of professional experience

Work History

Cashier

Hilltop Ski Area
Anchorage, AK
02.2023 - Current
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Assisted customers over the phone regarding store operations, product information.
  • Identified discrepancies between actual count and register balance; made corrections accordingly.

Warehouse Worker

Fishe Wear
Anchorage, Alaska
07.2023 - 10.2023
  • Received and tracked incoming inventory shipments.
  • Organized warehouse space for efficient storage of products.
  • Assembled orders according to customer requests.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Performed cycle counts to maintain accurate inventory records.
  • Provided assistance in loading and unloading containers from trucks.
  • Maintained a clean work area by sweeping, mopping, dusting shelves.
  • Transported goods to other store location.

Expeditor/Host

Firetap Alehouse
Anchorage, Alaska
11.2023 - 12.2024
  • Responsible for accurately and efficiently expediting food orders from the kitchen to the guests.
  • Ensured that all plates were properly garnished before being served to customers.
  • Communicated with wait staff and kitchen personnel regarding customer orders, menu modifications, and special requests.
  • Monitored temperature of hot foods, ensuring timely delivery of quality dishes to customers.
  • Assisted in maintaining a clean and organized work area throughout each shift.
  • Greeted customers upon arrival and thanked them upon departure.
  • Prepared condiments such as sauces, dressings, and toppings for food items.
  • Maintained knowledge of menu items and specials in order to answer questions from guests or servers.
  • Followed proper safety guidelines when handling hot food items or sharp objects in the kitchen area.

Retail Sales Associate

AK Starfish Co
Anchorage, Alaska
05.2022 - 06.2022
  • Performed a full audit of inventory and sales reports, ensuring accuracy
  • Packaging shipments for other Ak Starfish locations
  • Replenishing store displays
  • Helping customers find items
  • Skills
  • Customer service, Stocking, Retail Sales, Time Management, Problem Solving, Communication skills

Education

High School Diploma -

Service
05-2024

Skills

  • Returns processing
  • POS Systems
  • Customer Service
  • Cash Register Operation
  • Customer Assistance
  • Product Recommendations
  • Payment Collection
  • Staff Training
  • Conflict Resolution
  • Money Handling
  • Order Preparation
  • Storage Organization
  • Cycle counting
  • Inventory Tracking
  • Loading and unloading
  • Reservations Management
  • Menu offering knowledge
  • Food Quality Standards
  • Food presentation
  • Food safety knowledge

Affiliations

I love to keep house plants I have a huge pothos plant that I have had for around 2 years and it just gets bigger and bigger.

I love to help my Mom foster animals we've done everything from puppies to kittens

Timeline

Expeditor/Host

Firetap Alehouse
11.2023 - 12.2024

Warehouse Worker

Fishe Wear
07.2023 - 10.2023

Cashier

Hilltop Ski Area
02.2023 - Current

Retail Sales Associate

AK Starfish Co
05.2022 - 06.2022

High School Diploma -

Service

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Sierra Phelps