Sierra Rutt
Marysville
Summary
One important achievement to me is that I returned to the same youth girls rehabilitation facility that once helped me as a teenager, not just to volunteer, but to give meaning to the hardest chapters of my life. Having lived through instability, trauma, and recovery myself, I understand the fear, confusion, and isolation that people in crisis feel, from my own experience. What once felt like my lowest point became the foundation of my purpose. I chose to transform my pain into service by showing up for girls who are walking the same path I once did, offering them empathy, safety and hope.I aspire to use my past and experience to help others and that’s what I hope to continue doing.
Overview
9
9
years of professional experience
Work History
Administrative Coordinator
PNW Demolition
Marysville
04.2021 - Current
- Coordinated schedules and appointments for executive leadership, ensuring optimal time management.
- Managed office supplies and inventory, streamlining procurement processes for efficiency.
- Developed and maintained filing systems, enhancing document retrieval and organization.
- Facilitated communication between departments, improving collaboration on projects and initiatives.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Maintained a well-organized filing system to ensure easy access to important records and documents.
- Obtained city permits and licenses
- Kept up to date on L&I licenses, Contractors License, etc.
Barista
GoGo Espresso
Marysville, WA
01.2019 - 05.2021
- Prepared and served high-quality espresso beverages according to customer preferences.
- Maintained cleanliness and organization of workstations and equipment for optimal efficiency.
- Assisted in training new baristas on beverage preparation and customer service standards.
- Enhanced customer experience through personalized service and product recommendations.
- Collaborated with team members to ensure smooth operational flow during peak hours.
- Managed inventory levels, ensuring timely restocking of coffee supplies and ingredients.
- Implemented process improvements that reduced wait times during busy shifts.
- Engaged with customers to gather feedback, driving adjustments in service delivery methods.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Receptionist
Apple Pediatric Dentistry
Stanwood
04.2017 - 12.2018
- Managed patient check-in and scheduling for smooth office operations.
- Assisted with maintaining accurate patient records and confidential information.
- Provided exceptional customer service to patients and families, addressing inquiries effectively.
- Coordinated appointment reminders to enhance patient attendance rates.
- Implemented efficient filing systems for quick access to dental records and documentation.
- Supported front desk tasks by processing payments and insurance claims accurately.
- Organized office supplies and materials, ensuring optimal inventory levels for daily operations.
- Collaborated with dental staff to streamline communication and improve workflow efficiency.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Education
High School Diploma -
Marysville Pilchuck High School
Marysville, WA2017
Skills
- Attention to detail
- Data entry
- Time management
- File organization
- Team collaboration
- Office administration
- Document management
- Documentation and recordkeeping
- Inbound phone call handling
- Filing
- Schedule management
- Bookkeeping
Timeline
Administrative Coordinator
PNW Demolition
04.2021 - Current
Barista
GoGo Espresso
01.2019 - 05.2021
Receptionist
Apple Pediatric Dentistry
04.2017 - 12.2018
High School Diploma -
Marysville Pilchuck High School