Sierra Sowards
Fort Wayne,IN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Host/Server
The Bradley Hotel
Fort Wayne, IN
01.2023 - Current
- Handle high-pressure situations with composure, effectively managing large parties and unexpected events during busy shifts.
- Answer any and all customer inquiries about hours, seating, and menu information.
- Support servers, food runners, bussers, managers, and kitchen staff with all of their tasks.
Phlebotomist
CSL Plasma
Fort Wayne, IN
01.2024 - 07.2024
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Improved patient comfort by efficiently and painlessly performing venipuncture and other blood collection procedures, according to established standards.
- Maintained a clean, safe, and organized work environment.
Shift Supervisor
Starbucks
Billings, MT
08.2016 - 01.2021
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Managed time and staff levels effectively to balance all responsibilities and tasks.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Trained new employees, sharing knowledge and expertise.
Education
Some College (No Degree) - Pre-Medicine
Montana State University - Bozeman
Bozeman, MTSkills
- Attention to detail
- Team Player/Leadership
- Managerial Duties
- Hospitality service expertise
- New Hire Training
- Multitasking
- Strong interpersonal skills
Affiliations
- Writing/Reading
- Painting/Drawing
- Running
- Cooking/Baking
Timeline
Phlebotomist
CSL Plasma
01.2024 - 07.2024
Host/Server
The Bradley Hotel
01.2023 - Current
Shift Supervisor
Starbucks
08.2016 - 01.2021
Some College (No Degree) - Pre-Medicine
Montana State University - Bozeman