Summary
Work History
Education
Skills
Timeline
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Sierra Staab

Spokane,WA

Summary

I have spent all of my working years in jobs requiring me to have great customer service so I really do pride myself in that. From waitressing and working barista positions, to running my own lash business, I feel like I definitely know how to work as a team but also figure things out on my own if I need to. I am confident in my ability to adapt and learn fast. I am a people pleaser to a fault but that does come in handy when it comes to ensuring your customer/ client is taken care of.

Work History

Waitress

Sweet Lou’s
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Barista

Devils Brew
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Barista

Rejavanate
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Barista

Station 41
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Made coffees, redbull , teas, blended drinks , etc.
  • Opened/ closed , handled the till.

Lash Artist

Self
  • Educated clients on proper lash care techniques to prolong the life of their extensions and promote optimal eye health.
  • Upsold additional services such as lash lifts, tinting, and brow shaping, boosting overall revenue for the salon.
  • Maintained proper sanitation, sterilization, and safety procedures to ensure a safe and healthy environment for both clients and staff.
  • Received regular positive feedback from clients regarding professionalism, skill set, and quality of work provided.
  • Contributed to social media marketing efforts by creating engaging content showcasing various lash styles and transformations.
  • Expanded clientele base with excellent customer service and consistent referrals from satisfied clients.

Education

GED -

North Idaho College
Coeur D'alene, ID
10.2013

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Cleanliness
  • Order taking
  • Attention to detail
  • Cash handling
  • Decision-making
  • Safe food handling
  • Hospitality service expertise
  • Handling complaints
  • Menu recommendations
  • Payment processing
  • Food running
  • Memory retention
  • Order accuracy
  • Active listening
  • High volume dining

Timeline

Waitress

Sweet Lou’s

Barista

Devils Brew

Barista

Rejavanate

Barista

Station 41

Lash Artist

Self

GED -

North Idaho College

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Sierra Staab