Summary
Overview
Work History
Education
Skills
Timeline

Sierra Sumrall

Ellisville,MS

Summary

Accomplished banking professional with extensive experience managing branch operations, leading high-performing teams, and ensuring regulatory compliance. Proven track record in driving branch profitability, mentoring staff, and delivering exceptional member service. Skilled in loan underwriting, financial analysis, and risk management, with a strong ability to implement operational improvements and build community relationships. Seeking to leverage leadership and financial expertise in a Branch Manager role.

Overview

12
12
years of professional experience

Work History

Credit Risk Specialist

First Bank
01.2023 - Current
  • Evaluate and manage credit risk for current and prospective clients by analyzing financial statements, credit reports, and other relevant data.
  • Utilize LoanVantage and Xperience software to complete financial spreads and assess loan risk, ensuring accuracy and compliance.
  • Generate and present monthly reports detailing new loans and the overall loan portfolio to assist in managing the bank's profitability.
  • Collaborate with senior management, including the President and Chief Credit Officer, to produce financial reports and provide insights into credit risk management.
  • Ensure adherence to federal, state, and local financial regulations.
  • Support the implementation of new products and services by providing risk assessments and recommendations.

Branch Manager II

Keesler Federal Credit Union
09.2017 - 01.2023
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Maintained friendly and professional member interactions.
  • Represented the branch at community functions and strengthened SEG relationships.
  • Conducted monthly audits and maintained Safety and Security Reports.

Assistant Branch Manager

Keesler Federal Credit Union
02.2017 - 09.2017
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Conducted weekly staff meetings to motivate staff members, address concerns, and questions, plan improvements and evaluate progress toward goals.
  • Developed and managed employee schedules, balancing individual requests and requirements with business needs.
  • Underwrote loans in accordance with consumer lending guidelines.

Financial Service Representative II

Keesler Federal Credit Union
04.2013 - 02.2017
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Helped large volume of members every day with positive attitude and focus on customer satisfaction.
  • Provided information about company products and services, and capitalized on upsell opportunities.
  • Closed $1 million in loans - the first in the Credit Union to reach this milestone.

Education

No Degree - Bank Branch Manager Apprenticeship Program

Mississippi Gulf Coast Community College, Gulfport, MS
08-2019

High School Diploma -

Meridian Christian Home Educators, Meridian, MS
05-2004

Skills

  • Leadership & Team Management: Branch operations oversight, staff mentoring, coaching
  • Financial Analysis & Credit: Loan underwriting, risk assessment, portfolio analysis
  • Technical Skills: LoanVantage, Xperience, Symitar, Opening Act, Microsoft Excel
  • Regulatory Knowledge: Strong understanding of financial compliance
  • Communication & Customer Service: Effective with members and senior leadership

Timeline

Credit Risk Specialist - First Bank
01.2023 - Current
Branch Manager II - Keesler Federal Credit Union
09.2017 - 01.2023
Assistant Branch Manager - Keesler Federal Credit Union
02.2017 - 09.2017
Financial Service Representative II - Keesler Federal Credit Union
04.2013 - 02.2017
Mississippi Gulf Coast Community College - No Degree, Bank Branch Manager Apprenticeship Program
Meridian Christian Home Educators - High School Diploma,

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Sierra Sumrall