Sierra Tate
Morgantown,WV
Summary
Tech-savvy and smart professional equipped with experience in medical environments and top-notch administrative skills. Works great with colleagues and maintains strong patient relations. Excels at following procedures and independently handling common questions and concerns.
Overview
2
2
years of professional experience
Work History
Hospice Unit Secretary
WVU Medicine
Morgantown, WV
12.2022 - Current
- Answer and triage phone calls, directing them to the appropriate departments or personnel in a timely and professional manner.
- Take insurance-related calls, verify and confirm admission dates, and ensure the accuracy of ICD-10 codes for billing and documentation purposes.
- Contact DME providers to arrange and track equipment pickup requests as needed for patient care.
- Assemble admission packets, verify completeness and accuracy, and ensure all documentation complies with Medicare/company guidelines before uploading into patient charts.
- Keep accurate records of patient census, updating and tracking changes as needed to ensure proper reporting and resource allocation.
- Assist with clerical and administrative duties to maintain efficiency in unit operations, and ensure seamless communication between departments.
Education
Bachelor of Science - Business Administration And Healthcare Management
Salem International University
Salem, WV07-2027
Skills
- Medical office administration
- EMR
- Patient chart maintenance
- Medical billing and coding
- HIPAA compliance
- Customer service
- Phone reception
- Clinical support
Timeline
Hospice Unit Secretary
WVU Medicine
12.2022 - Current
Bachelor of Science - Business Administration And Healthcare Management
Salem International University
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