Sierra Tucker

• Managed daily social media interactions with customers and followers. Responded promptly to customer inquiries across all social channels.
• Produced videos, pictures, and text content to educate, engage and entertain Tropical Tan's followers.
• Utilized Facebook, Instagram and TikTok, and Google Ads to promote products, services and content.
• Created and scheduled posts across various platforms.
• Designed promotional materials using graphic design software (Canva).
• Participated in brainstorming sessions with salon owner, managers other professionals.

• Trained and mentored new team members on customer service and sales techniques.
• Oversaw inventory management.
• Monitored store cleanliness and maintenance.
• Handled customer inquiries, resolving issues with professionalism.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs.
• Formed and sustained meaningful relationships with clients.
• Collaborated with other departments within the organization to coordinate promotions, events, and special projects.

• Advised clients on market conditions, prices, mortgages, and legal requirements.
• Provided guidance to clients throughout the entire buying process.
• Negotiated contracts between buyers and sellers to ensure favorable terms.
• Managed real estate transactions from initiation to closing.
• Managed sales pipeline by actively following up with prospects and leads.
• Facilitated open houses to showcase properties to potential buyers.
• Attended industry events such as conventions and seminars.

Started with Pivot Realty in March of 2020 and moved to ERA Real Solutions Realty October of 2021.

Joined Nexus Property Management in November 2016 as a leasing agent and advanced to the role of Property Manager for the Woods of Oakbrook property:

• Conducted regular property inspections to identify maintenance needs.
• Coordinated with maintenance and vendors to promote timely turnovers after move-outs.
• Ensured that all rent payments were collected on time by following up with delinquent tenants.
• Processed evictions and represented Nexus PM in court.
• Handled resident complaints and expedited maintenance requests.
• Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
• Met with prospective tenants to show property and assess applications and sign leases.
• Exercised direct supervision over property staff.
• Developed marketing plans to promote vacant units through online listings.
• Monitored market trends to ensure competitive pricing structures.

Joined Hearth Home Communities in November 2017 as a leasing manager overseeing The Villages of Florence and Weaver Mill properties:

• Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
• Met with prospective tenants to show property and assess applications and sign leases.
• Developed marketing plans to promote vacant units through online listings.
• Monitored market trends to ensure competitive pricing structures.
• Ensured that all rent payments were collected on time by following up with delinquent tenants.
• Inspected vacant units regularly to ensure they were move-in ready and addressed any issues present.