Sierra Vega
Toledo,OH
Summary
Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment. Offering approximately 8 years of experience in responding to routine product questions and achieving sales targets. I am a positive role model with a focus on team leadership, personnel support, and building customer relationships. As a team player who is friendly, knowledgeable, and hardworking, I am also flexible and approachable, with excellent time management and organizational skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender
Cruzans On The Lake
04.2024 - Current
- Greeted customers and provided excellent customer service.
- Provided drink suggestions to customers based on their preferences.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Adhered to state regulations regarding serving alcohol responsibly.
- Checked identification cards for proof of age prior to serving alcohol
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Sales Associate
Lume Cannabis Co.
08.2024 - 01.2026
- Provided exceptional customer service, addressing inquiries and resolving issues to enhance shopping experiences.
- Assisted in maintaining inventory accuracy through regular stock checks and organizing merchandise displays.
- Trained new sales associates on product knowledge and customer engagement techniques to improve team performance.
- Collaborated with management to implement promotional strategies, increasing foot traffic and sales volume during events.
Sales Associate
DICK'S Sporting Goods
02.2019 - 08.2024
- Used upselling techniques and offered product and service consultations
- Sold a variety of products by explaining their unique features and instructing customers on how to use them properly
- Took incoming phone calls and answered them with information about products, services, store hours, policies, and promotions
- Customers received merchandise recommendations based on their needs and preferences
- Helped team members master sales techniques so they could consistently exceed their goals
- Marked merchandise with identifying codes and accurate pricing to prepare it for the sales floor
- Demonstrated products to customers, discussed features, and redirected objections to capture sales
- Set up new merchandise with attractive displays and signage to encourage customer sales and move overstock items.
Server
Tony Packo's
10.2022 - 08.2023
- Provided excellent customer service to ensure satisfaction.
- Checked food before serving it to customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
Education
High School -
Whitmer High School
Toledo, OH01.2018
Skills
Retail sales
Certification
- Licensed cosmetologist
- Certified Eyelash technician
Timeline
Sales Associate
Lume Cannabis Co.
08.2024 - 01.2026
Bartender
Cruzans On The Lake
04.2024 - Current
Server
Tony Packo's
10.2022 - 08.2023
Sales Associate
DICK'S Sporting Goods
02.2019 - 08.2024
High School -
Whitmer High School