Sierra Vega
Toledo,OH
Summary
Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment. Offering approximately 8 years of experience in responding to routine product questions and achieving sales targets. I am a positive role model with a focus on team leadership, personnel support, and building customer relationships. As a team player who is friendly, knowledgeable, and hardworking, I am also flexible and approachable, with excellent time management and organizational skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Bartender
Cruzans On The Lake
Erie, Michigan
04.2024 - Current
- Greeted customers and provided excellent customer service.
- Provided drink suggestions to customers based on their preferences.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Adhered to state regulations regarding serving alcohol responsibly.
- Checked identification cards for proof of age prior to serving alcohol
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Sales Associate
Lume Cannabis Co.
Petersburg, MI
08.2024 - 01.2026
- Provided exceptional customer service, addressing inquiries and resolving issues to enhance shopping experiences.
- Assisted in maintaining inventory accuracy through regular stock checks and organizing merchandise displays.
- Trained new sales associates on product knowledge and customer engagement techniques to improve team performance.
- Collaborated with management to implement promotional strategies, increasing foot traffic and sales volume during events.
Sales Associate
DICK'S Sporting Goods
Toledo, US
02.2019 - 08.2024
- Used upselling techniques and offered product and service consultations
- Sold a variety of products by explaining their unique features and instructing customers on how to use them properly
- Took incoming phone calls and answered them with information about products, services, store hours, policies, and promotions
- Customers received merchandise recommendations based on their needs and preferences
- Helped team members master sales techniques so they could consistently exceed their goals
- Marked merchandise with identifying codes and accurate pricing to prepare it for the sales floor
- Demonstrated products to customers, discussed features, and redirected objections to capture sales
- Set up new merchandise with attractive displays and signage to encourage customer sales and move overstock items.
Server
Tony Packo's
Toledo, OH
10.2022 - 08.2023
- Provided excellent customer service to ensure satisfaction.
- Checked food before serving it to customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
Education
High School -
Whitmer High School
Toledo, OH01.2018
Skills
Retail sales
Food Service
Beverage Preparation
Maintaining a clean bar
Customer Service
Safe serving knowledge
Inventory
Outgoing Personality
Cash and credit transactions
Money Handling
Upselling strategies
Returns and exchanges
POS System Operation
Teamwork
Customer Engagement
Positive and professional
Certification
- Licensed cosmetologist
- Certified Eyelash technician
Timeline
Sales Associate
Lume Cannabis Co.
08.2024 - 01.2026
Bartender
Cruzans On The Lake
04.2024 - Current
Server
Tony Packo's
10.2022 - 08.2023
Sales Associate
DICK'S Sporting Goods
02.2019 - 08.2024
High School -
Whitmer High School