Responsible professional skilled at making custom drinks and maximizing business revenues with top-notch service. Work well with team members to meet all customer needs in fast-paced environments. Good money handling, problem-solving and time management abilities.
Hi, I’m
Sierra Wheeler
Bartender
Poplar Bluff,MO
Summary
Overview
7
years of professional experience
Work History
The Neighborhood BarPoplar Bluff, Missouri
Bartender
10.2024 - Current
Job overview
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Assisted in setting up the bar for service shift.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Monitored customer drink levels and suggested additional drink purchases at appropriate times to boost sales.
- Developed good working relationships with fellow employees through effective communication.
- Measured and mixed house ingredients to prepare both custom and menu drink orders.
- Balanced daily registers and generated sales reports for management.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Poured wine, beer and cocktails for patrons.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Stocked ice bins and coolers as needed throughout shift.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Greeted frequent visitors by name and explained new promotions.
- Remained calm and poised during busy periods, promoting great customer service to guests.
Fraternal Order of the Eagles 3730 Poplar Bluff, MO
Bartender
09.2024 - Current
Job overview
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Assisted in setting up the bar for service shift.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.•
- Managed accurate bar tabs and processed cash and credit card transactions.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Maintained safety and sanitation standards with firm enforcement amongst bar staff.
Earls DinerPoplar Bluff, MO
Server Supervisor
03.2018 - 03.2024
Job overview
- Prepared workstations with ingredients and tools to increase efficiency.
- Explained goals and expectations required of trainees.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Assisted in resolving customer complaints promptly and professionally.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Conducted performance reviews for servers and provided feedback as needed.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Directed and assisted in general dining room cleaning and sanitation.
- Trained new servers on proper food handling techniques.
- Monitored dining room activities to ensure customer satisfaction.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Cleared dishes from tables during and after meal service to maintain clean dining area.
Education
The Excel CenterPoplar Bluff, MO
High School Diploma
01-2026
University Overview
- Currently enrolled in the Excel center with A's and B's.
- [Fraternal Order of Eagles 3730] Member, 2024 Charity work for Make a wish foundation
- [Vikings 72] Member, 2024
Skills
- Hospitality and accommodation
- Responsible alcohol service
- Clear and effective communication
- Point of sale systems
- Service-oriented mindset
- Outstanding customer service
- Sales expertise
- Team player attitude
- Highly reliable
- Courteous
- Customer service expertise
- Food running
- Professional appearance
- Cash register operation
- Customer service
Timeline
Bartender
The Neighborhood Bar
10.2024 - Current
Bartender
Fraternal Order of the Eagles 3730
09.2024 - Current
Server Supervisor
Earls Diner
03.2018 - 03.2024
The Excel Center
High School Diploma
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