Summary
Overview
Work History
Education
Skills
Timeline
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Sierra Whitaker

Carrollton,GA

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

8
8
years of professional experience

Work History

Store Manager

VTP Management
08.2023 - Current
  • Rotated merchandise and displays to feature new products and promotions.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Supervised guests at front counter, answering questions regarding products.

Machine Operator

Tydenbrooks
06.2022 - 07.2023
  • Complied with company and OSHA safety rules and regulations.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Operated machining equipment safely with team of operators.
  • Updated daily production logs and informed management of production incidents or non-conformance issues.
  • Maintained equipment performance by lubricating and cleaning components.
  • Kept detailed production records and identified hold-ups.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Replenished materials and supplies as needed to maintain production.

Supervisor

Paragon MFG
10.2017 - 07.2022
  • Assured consistent quality of production by implementing and enforcing automated practice systems.
  • Implemented new quality assurance and customer service standards.
  • Performed root cause analysis to identify and resolve quality issues and defects.
  • Created and maintained quality management systems to align with industry standards.
  • Investigated customer complaints and performed corrective actions to resolve quality issues.
  • Tracked quality issues with external customers, suppliers, and internal plant operations.
  • Recorded, analyzed, and distributed statistical information.
  • Reported production malfunctions to managers and production supervisors.
  • Inspected products and worker progress throughout production.

Quality Inspector

Preferred Precision Group
07.2017 - 10.2017
  • Worked with specific production team members to rectify production issues and maintain high-quality final products.
  • Inspected outbound shipments and conducted random sampling of product quality.
  • Identified and helped resolve non-conforming product issues.
  • Completed diagnostics for equipment prior to sale, troubleshooting and reporting issues.
  • Recorded defects and coordinated issue resolution with development team and functional leads.
  • Maintained high standard of workmanship by using only approved data, materials, tools and test equipment.
  • Inspected and packaged products meticulously according to manufacturing specifications.

Cashier

JACK'S FAMILY RESTAURANTS INC.
07.2016 - 07.2017
  • Addressed customer needs and made product recommendations to increase sales.
  • Welcomed customers and helped determine their needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Operated cash register for cash, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Education

High School Diploma -

Bowdon High School
Bowdon, GA
05.2017

Skills

  • Order management
  • Staff training and development
  • Product and service sales
  • Accurate money handling
  • POS systems
  • Customer Relations
  • Recordkeeping
  • Visual inspections
  • Employee supervision
  • Manufacturing

Timeline

Store Manager

VTP Management
08.2023 - Current

Machine Operator

Tydenbrooks
06.2022 - 07.2023

Supervisor

Paragon MFG
10.2017 - 07.2022

Quality Inspector

Preferred Precision Group
07.2017 - 10.2017

Cashier

JACK'S FAMILY RESTAURANTS INC.
07.2016 - 07.2017

High School Diploma -

Bowdon High School

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Sierra Whitaker