SIERRA WIDENER
Belpre,OH
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Emergency 911 Dispatcher/Telecommunicator
Wood County Commissioners
11.2023 - Current
- Answers emergent and non emergent calls
- Dispatch the appropriate emergency responders based on situation
- Monitor call cards and report updates responders
- Run background checks
- Complete NCIC entries and removals
Human Resources Specialist
Washington State College of Ohio
09.2025 - 12.2025
- Conducted trainings for all employees and ensure all records remained current.
- Facilitated smooth onboarding experiences for new hires, ensuring they felt welcomed and well-informed.
- Ensured accurate completion and safe storage of all I-9 and E-verify files and documentation.
- Collaborated with department heads to address staffing needs.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Administered employee benefits programs and assisted with open enrollment.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Completed human resource operational requirements by scheduling and assigning employees.
Workforce Manager
Surge Staffing
07.2020 - 11.2023
- Managed payroll and assisted with benefits for over 150 employees while adhering to all federal and state guidelines.
- Developed and implemented innovative initiatives to boost employee engagement
- Coordinated new hire orientations, onboarding and trainings.
- By tracking vacancies and initiating recruitment and interview processes to identify qualified candidates, I was able to maintain optimal staffing levels.
- Resolved complex and confidential issues.
- Properly collected and stored confidential files.
- Assisted with all new hire and termination paper work including, E-verify, I-9 documentation, exit interviews, administering drug screenings and scoring of background checks throughout the employees life cycle.
- Completed safety reports, root cause analysis, action improvement plans, workers compensation cases.
- Assisted with all other HR duties as assigned.
- Issued employee disciplinary actions, employment improvement plans and performed follow ups to ensure compliance.
- Closely tracked and monitored employees attendance.
Assistant General Manager (AGM)
Morgan's Foods Inc
09.2009 - 07.2020
- Developed, managed, and implemented a business plan, as well as communicated the company's vision and goals to motivate teams.
- Kept the workspace clean and organized by working closely with employees to systemize tasks.
- Was in charge of managing, training, and motivating employees and supervisors to continually improve their knowledge and abilities in the customer service field.
- Kept track of employee attendance and punctuality, quickly addressing repeating issues to avoid long-term habits.
- Increased company performance by setting goals, monitoring performance, product waste, VOC surveys and labor.
- Inventory management.
- Processing cash drops and deposits.
- Processed new hires, completed training and orientations.
Education
Associate's degree - Business Management Technology
Washington State College of Ohio
Marietta, OH11-2025
Skills
- Workforce Management
- Interviewing
- Employee Orientation
- Problem solving
- Microsoft Word
- Customer service
- Commitment to safety
- Payroll
- Microsoft Excel
- Time management
- Food management
- Human Resources
- Recruiting
- Teamwork and collaboration
- Multitasking
- Works Well Under Pressure
Certification
- Small Business Entrepreneur Certificate
- CPR/First Aid Certification
Timeline
Human Resources Specialist
Washington State College of Ohio
09.2025 - 12.2025
Emergency 911 Dispatcher/Telecommunicator
Wood County Commissioners
11.2023 - Current
Workforce Manager
Surge Staffing
07.2020 - 11.2023
Assistant General Manager (AGM)
Morgan's Foods Inc
09.2009 - 07.2020
Associate's degree - Business Management Technology
Washington State College of Ohio