Sierra Witherspoon
Weatherford,TX
Summary
Accomplished Executive Director recognized for leveraging strong team leadership and development to drive forward progress. Highly organized, detail-oriented leader skilled in directing high-performing teams to develop solutions and solve operational and technical problems. Success implementing systems across multiple operations with superior organizational and communication skills.
Overview
6
6
years of professional experience
Work History
Executive Director
Civitas Senior Living
04.2021 - Current
- Worked closely with vice president of operations and board of directors to strategically affect operational direction.
- Spearheaded matrix organizational plan with clear roles and responsibilities to enhance processes, maintain quality and enforce regulatory compliance. Achieved city, regional, and state inspections with 100% compliance.
- Aligned multidepartment visions, goals and objectives with company strategy to achieve consistently high results.
- Monitored sales forecasts and projected financial planning for organization to achieve revenue goals. Reached 71% occupancy within 12 months of operation.
- Fostered work culture of collaboration and inclusion to increase morale and maintain turnover less than 8%
- Interviewed, supervised and motivated staff members to achieve optimal productivity.
- Escalated critical customer concerns to avoid lost revenue and canceled lease contracts.
Wellness Director
Civitas Senior Living
02.2020 - 04.2021
- Monitored nursing care, patient assessment processes and treatment implementations for 104 patients.
- Implemented quality patient care techniques to align with safety, health and organizational regulations. Lowered community fall rates by 60%
- Collaborated with various healthcare professionals to determine specific and individualized care plan based on goals and long-term health.
- Documented information in patients' electronic medical record, relaying information to clinicians and care providers to facilitate continuity of care.
- Interacted productively with patients and loved ones on updated care plans and advocated for patient needs.
- Supervised and managed daily scheduling, tasking and administration lowering community turnover by 75%.
- Identified unit areas of inadequacy and adjusted procedures to close gaps and improve policies by utilizing key performance indicators and lowering overall scores by 50%
Nurse Supervisor
Civitas Senior Living
11.2019 - 02.2020
- Supervised, directed and motivated high-quality performance from care staff.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Trained new care staff in proper techniques, care standards, operational procedures and safety protocols.
- Supervised care staff and delegated tasks to maintain continuum of care.
- Reviewed department performance and adjusted coverage to compensate for changing conditions.
- Investigated and independently resolved complaints from staff, residents, and resident families by leveraging clinical judgment and unit management expertise.
Charge Nurse
Optimum HealthCare
08.2017 - 02.2020
- Managed patient care through closely monitoring respiration, blood pressure and blood glucose levels.
- Cared for wounds, provided treatments and assisted with procedures.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Comforted and counseled patients and families throughout care process.
- Supported physicians during examinations and scans to assist with diagnostic procedures.
- Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Performed functional assessments for admission and discharge. Increased overall facility compliance by 95%
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Administered controlled narcotics, inserted IVs and performed catheterizations.
Education
Certification - Dementia Practition
National Council Certified Dementia Practitioners
NCCDP09.2023
Certification - Administration
Texas Assisted Living Association
TALA12.2021
LVN - Licensed Vocational Nursing
Odessa College
Odessa, TX07.2016
Skills
- Executive Leadership
- Judgement and Decision Making
- Integrity and Transparency
- Complex Problem Solving
- Adaptable and Flexible
- Effective Time Managment
- Multitasking and Prioritization
- Detail-Oriented
Accomplishments
- Successful operational development, regulatory implementation, and management of new community campus of 107 residential beds from time of construction to 71% occupancy within 12 months of receiving operating license.
- Awarded with presidents circle for outstanding community production and operational performance by maintaining exceptionally low key performance indicators for 2 consecutive quarters.
- Awarded with certificate of clinical excellence out of entire nursing graduate class of 2016
Timeline
Executive Director
Civitas Senior Living
04.2021 - Current
Wellness Director
Civitas Senior Living
02.2020 - 04.2021
Nurse Supervisor
Civitas Senior Living
11.2019 - 02.2020
Charge Nurse
Optimum HealthCare
08.2017 - 02.2020
Certification - Dementia Practition
National Council Certified Dementia Practitioners
Certification - Administration
Texas Assisted Living Association
LVN - Licensed Vocational Nursing
Odessa College
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