Sierra Worsham
Anchorage
Summary
Dynamic retail professional with proven expertise at Bath and Body Works, excelling in inventory control and team leadership. Recognized for enhancing customer satisfaction through strategic merchandising and effective problem-solving. Adept at fostering a collaborative work environment, driving sales, and optimizing store operations for improved performance.
Positive and organized team player with strong ability to motivate staff and enhance customer satisfaction. Well-versed in inventory management and sales techniques, combining these with effective communication and problem-solving skills. Committed to driving store success through operational excellence and team leadership.
Overview
3
3
years of professional experience
Work History
Assistant Store Manager
Bath and Body Works, Limited Brands
09.2024 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Interviewed and trained associates to build a high preforming team
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Streamlined inventory management with regular audits and efficient stock organization.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Key Holder
Bath & Body Works
08.2023 - 09.2024
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Collaborated with the management team on implementing strategies to achieve store''s monthly sales targets.
Sales Associate
Velvet Crème Popcorn
05.2022 - 05.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
Education
High School Diploma -
Turner High School
Kansas City, KS05-2023
Skills
- Problem-solving
- Retail operations
- Inventory control
- Team building and leadership
- Work Planning and Prioritization
- Display setup
- Strategic merchandising
- Customer service and engagement
Timeline
Assistant Store Manager
Bath and Body Works, Limited Brands
09.2024 - Current
Key Holder
Bath & Body Works
08.2023 - 09.2024
Sales Associate
Velvet Crème Popcorn
05.2022 - 05.2023
High School Diploma -
Turner High School
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