Sierra Yates-Bruch
Santa Rosa,CA
Summary
Highly organized Office Assistant with experience in administrative support and customer service. Strong multitasking skills, adept at managing multiple tasks simultaneously while maintaining high attention to detail. Demonstrated ability to streamline office processes for efficiency and productivity without compromising quality. Successfully ensured optimal office operations by implementing effective administrative systems.
Overview
5
5
years of professional experience
Work History
Office Assistant
Disney's Boat Rentals
Lakeport, California
05.2021 - Current
- Assisted in onboarding new employees by providing orientation materials and training resources.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Greeted visitors in a professional manner and provided assistance when necessary.
- Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
- Facilitated communication within the office and with external partners.
- Managed daily office operations and maintained a clean and efficient workspace.
Sales Associate
The Shoe Box Stores
Lakeport, California
09.2019 - 11.2021
- Handled customer complaints in a professional manner.
- Greeted customers and provided exceptional customer service.
- Upsold additional items based on customer interests and needs.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained cleanliness of store environment including floors, windows, displays.
- Processed credit card transactions quickly and securely.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Provided accurate information about products, prices and services.
Education
Radiologic Technology
Santa Rosa Junior College
Santa Rosa, CA06-2025
Skills
- Office Administration
- Call handling
- Project Planning
- Customer Service
- Social Media and Promotions
- Valid Driver's License
- Positive Attitude
- Strong interpersonal skills
- Time Management
Affiliations
- I Play volleyball here for the Bearcubs!
Timeline
Office Assistant
Disney's Boat Rentals
05.2021 - Current
Sales Associate
The Shoe Box Stores
09.2019 - 11.2021
Radiologic Technology
Santa Rosa Junior College
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