Sierra Jean Duvall
Boise,ID
Summary
A motivated and determined professional that is eager to bring acquired skills and experience to the committed success and mission of a company or organization. Effective communication and customer service skills derived from being employed as a server in dining establishments.
Overview
6
6
years of professional experience
Work History
Server
Coa Del Mar
Eagle, ID
03.2024 - 10.2024
- Memorized food specials daily to sell the chefs fresh flown in seafood daily, and the teams meals they put together daily.
- Learned a specific wine every week to try and gain better knowledge of our huge wine list:
- Learned how to set and buss tables up to a fine dining standard.
Food Server/Customer Service Representative
Kona Grill
Boise, ID
05.2021 - 01.2024
- Responsible for effectively satisfying and communicating customers’ requirements
- Trained and developed new servers and floor staff on guest expectations, safety procedures, proper food handling, and restaurant protocols
- Provide exemplary customer service to ensure that customers’ needs are met
- Mentor and engage with team members to improve performance
- Monitor dining room to ensure optimal guest experience and peak performance
Food Server/Customer Service Representative
Sunrise Café
Boise, ID
02.2019 - 03.2020
- Responsible for engaging with customers and serving as the resident expert for company promotions
- Connected with guests to provide a positive experience and promote returning business
- Effectively communicated with kitchen staff regarding customer allergies, dietary needs, and other special requests
- Accurately recorded orders and teamed up with work members to serve food and beverages that exceed guests’ expectations
- Performed housekeeping and sanitation daily within the establishment, specifically targeting food contact surfaces
- Appropriately suggested additional items to customers to increase restaurant sales
Education
GED -
Mountain View High School
Meridian12.2013
Skills
- Communication
- Data Entry/Analysis
- Leadership
- Teamwork
- Customer Service Skills
- Strong Work Ethic
- Motivated
- Quick learner
Volunteer Work
Boise Valley Habitat for Humanity Restore Boise, ID
01/2021-12/2023
- Perform general cleanup within the facility
- Communicate with customers to accept donations
- Provide Pricing information on company products
References
Cara Boyd - (208) 982-5117
Anthony Massie - (986) 837 - 3674
Sean Sweat - (208) 800-2360
Timeline
Server
Coa Del Mar
03.2024 - 10.2024
Food Server/Customer Service Representative
Kona Grill
05.2021 - 01.2024
Food Server/Customer Service Representative
Sunrise Café
02.2019 - 03.2020
GED -
Mountain View High School