Sierre Lindgren
Ashland,VA
Summary
Relentless professional known for working hard to determine risk levels. A well-spoken Fraud Analyst promoting exemplary talents in reviewing accounts and identifying issues. Motivated Fraud Analyst touting 8 years of expertise investigating suspicious activity. Knowledgeable resource committed to finding answers and working with clients and interdepartmental personnel. Promoting exemplary skills in project management, analytics and fraud pattern detection.
Overview
15
15
years of professional experience
Work History
Senior Fraud Analyst
Paymerang
01.2021 - Current
- Evaluated customer data to identify and prevent fraudulent activities.
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
- Performed risk assessments to determine level of fraud risk and prioritize investigations.
- Analyzed large amounts of data to find patterns of fraud and anomalies.
- Coached and trained staff on fraud prevention techniques to increase awareness and reduce risk.
- Developed and implemented procedures to detect and prevent fraud.
- Tracked fraud cases and monitored trends to develop strategies for prevention.
- Established and maintained positive working relationships with external law enforcement agencies to support fraud investigations.
Fraud Analyst Team Lead
Union Bank And Trust
01.2013 - 12.2020
- Investigate fraud claims internal and external
- Debit/Credit Card Fraud, Check Fraud, Wire Fraud, ACH, Zelle, and Elder Abuse cases
- Primary duties include ACH and Zelle fraud
- Investigate and request funds back from other institutions
- Manage a team of eight to perform duties and follow all federal regulations
- Work with law enforcement to assist in cases for financial fraud and elder abuse cases
- Work with other departments throughout the institution to complete requests for customers and law enforcement
- Act as a liaison between customers and law enforcement as well as internal departments.
Assistant Branch Manager
Union Bank & Trust
01.2013 - 12.2020
- Provided customer service to clients while performing banking transactions
- Send and receive wire transfers
- Opened and closed accounts
- Perform all ATM duties: replenish funds, remove and process transactions
- Act quickly and accurately
- Follow FDIC regulations, and Bank Secrecy Act
- Monitor for counterfeit bills and fraudulent activity
- Provide support and training to a team of three
- Teller
- Provided customer service to clients while performing banking transactions
- Send and receive wire transfers
- Opened and closed accounts
- Perform all ATM duties: replenish funds, remove and process transactions
- Act quickly and accurately
- Follow FDIC regulations, and Bank Secrecy Act
- Monitor for counterfeit bills and fraudulent activity.
Financial Assistant
First Community Bank
01.2008 - 01.2011
- Provided customer service to clients while performing banking transactions
- Send and receive wire transfers
- Opened and closed accounts
- Perform all ATM duties: replenish funds, remove and process transactions
- Act quickly and accurately
- Follow FDIC regulations, and Bank Secrecy Act
- Monitor for counterfeit bills and fraudulent activity
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
Education
B.S - Psychology, Criminal Justice
Virginia Commonwealth University
Skills
- Risk Assessment and Classification
- Strong Interpersonal Skills
- Team Development
- Risk Analysis
- Banking
- Trend Analysis
Timeline
Senior Fraud Analyst
Paymerang
01.2021 - Current
Assistant Branch Manager
Union Bank & Trust
01.2013 - 12.2020
Fraud Analyst Team Lead
Union Bank And Trust
01.2013 - 12.2020
Financial Assistant
First Community Bank
01.2008 - 01.2011
B.S - Psychology, Criminal Justice
Virginia Commonwealth University
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