Proactive professional with experience in customer service and teamwork. Recognized for problem-solving abilities in high-pressure situations and maintaining a clean, inviting space for customers. Seeking to leverage skills to enhance service quality and operational success.
Overview
5
5
years of professional experience
Work History
Gas Station Attendant
Phil One Stop
Dupont Location-Ft. Wayne
11.2022 - 02.2023
Assisted customers with inquiries and provided product information to enhance service experience.
Built trustful relationships with customers to encourage return visits.
Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.
Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
Collaborated with team members for smooth shift transitions, maintaining operational continuity throughout the day.
Laborer
American Anodizing
New Haven, IN
05.2021 - 07.2022
Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
General Laborer
Hospital Laundry Services
Ft.Wayne, IN
06.2021 - 10.2021
Sorted, folded, and packaged clean laundry for timely delivery to hospital departments.
Maintained cleanliness and organization of work areas to adhere to safety and hygiene standards.
Cleaner
The Cleaning Company
Ft. Wayne, IN
01.2018 - 08.2018
Followed safety protocols to ensure compliance with health regulations during cleaning processes.
Maintained cleanliness and sanitation in assigned areas using appropriate cleaning agents and equipment.