Summary
Overview
Work History
Education
Skills
Timeline
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Siju Abraham

Naples

Summary

Dynamic professional with a proven track record at Sienna Lakes, adept in customer service and complex problem-solving. Excelled in high-volume environments, enhancing customer satisfaction and loyalty through exceptional service and an engaging personality. Demonstrated strong multitasking and team collaboration, contributing to a positive and efficient work setting.

Overview

3
3
years of professional experience

Work History

Bartender

Sienna Lakes
10.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.

Server

Sienna Lakes
05.2023 - 10.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Lot Associate

Home Depot
07.2022 - 10.2022
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Assisted team members with loading and unloading merchandise for efficient customer service.
  • Assisted customers with unloading and loading material to and from vehicles.
  • Provided exceptional customer service, answering inquiries and directing customers to appropriate departments.

Education

Barron Collier High School
Naples, FL
05.2023

Skills

  • Strong multitasking
  • Customer service
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Patience and tolerance
  • Outgoing personality
  • Engaging personality
  • Cleanliness and hygiene
  • Complex Problem-solving
  • Handling difficult customers

Timeline

Bartender

Sienna Lakes
10.2023 - Current

Server

Sienna Lakes
05.2023 - 10.2023

Lot Associate

Home Depot
07.2022 - 10.2022

Barron Collier High School

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Siju Abraham