SIKANDAR KHAN
ELMONT
Summary
Results-driven Operations Supervisor with expertise in performance reporting, staff supervision, and quality assurance. Proven ability to lead teams and optimize operations for enhanced efficiency.
Overview
19
19
years of professional experience
Work History
Operations Supervisor
Transcom
Jersey City
03.2012 - Current
- Supervised daily operations to ensure adherence to company policies and procedures.
- Managing team schedules to optimize staffing and maintain service levels.
- Developed reports on operational performance for senior management review.
- Led team of XX in daily operations, ensuring efficiency and productivity were maintained at optimal levels.
Receptionist
SOS Security Services
Parsippany
03.2010 - 06.2012
- Greeted clients and visitors with professionalism and courtesy at the front desk.
- Assisted in maintaining security protocols and visitor logs for safety compliance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Floor Associate
Shoppers World
Elizabeth
01.2007 - 11.2009
- Organized merchandise displays to enhance store appearance and accessibility.
- Monitored store cleanliness and maintained safety standards throughout the sales floor.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
Security Officer
Goldman Sachs
Jersey City
02.2008 - 06.2009
- Conducted regular inspections of facilities to identify potential security risks.
- Prepared detailed incident reports for review by management and legal teams.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Education
Some College (No Degree) - Criminal Justice
Hudson County Community College
Jersey City, NJSkills
- Operations management
- Performance reporting
- Policy enforcement
- Quality assurance
- Effective leadership
- Conflict resolution
- Staff training
- Communication skills
- Problem solving
- Staff supervision
- Incident reporting
- Data analysis
- Technology
- MS office suite
- Write reports
- Data entry
- Attention to detail
- Motivational leadership
Timeline
Operations Supervisor
Transcom
03.2012 - Current
Receptionist
SOS Security Services
03.2010 - 06.2012
Security Officer
Goldman Sachs
02.2008 - 06.2009
Floor Associate
Shoppers World
01.2007 - 11.2009
Some College (No Degree) - Criminal Justice
Hudson County Community College