Open To Work
Silas Jones
Madison,AL
Summary
Dedicated professional with expertise in customer service, team management, and safety compliance. Proven track record in conflict resolution and workflow optimization, resulting in enhanced operational efficiency. Strong work ethic and adaptability, with exceptional interpersonal skills and ability to thrive under pressure. Committed to meeting organizational needs through consistent and organized practices, quickly mastering new skills as required.
Overview
3
3
years of professional experience
Work History
Infantryman
National Guard
Tuscaloosa, Alabama
08.2025 - Current
- Maintained accountability of assigned personnel, weapons, and equipment, ensuring operational readiness and safety.
- Utilized night vision devices to monitor nighttime activity, contributing to mission success and security.
- Collaborated with team members to ensure effective communication during operations, enhancing situational awareness.
- Developed skills in first aid and emergency response procedures for field situations.
- Followed safety protocols to ensure compliance during training and operations.
Assistant Site Leader
Tidal Wave Auto Spa
Madison, AL
07.2024 - 03.2026
- Coordinated daily site operations, optimizing workflow and enhancing service quality.
- Engaged with customers to address inquiries and promptly resolve service-related issues, improving customer experience.
- Resolved customer complaints quickly and efficiently.
- Developed strategies to boost customer satisfaction ratings through targeted feedback initiatives.
- Supported the Site Leader in scheduling staff shifts and managing workforce needs.
- Trained new employees on operational procedures and customer service standards.
- Implemented cleanliness standards across the facility to maintain a welcoming environment.
- Managed inventory levels, ensuring necessary supplies were available for daily operations.
- Monitored safety protocols, ensuring compliance with company policies and regulations.
- Collaborated with team members to enhance operational efficiency and improve service delivery.
- Enforced company policies while maintaining a positive working environment.
Cashier
Slimchickens
athens, AL
06.2023 - 05.2024
- Managed cash register operations, handling payments and issuing receipts to facilitate smooth transactions.
- Processed customer transactions with accuracy, ensuring a positive dining experience.
- Assisted customers with menu selections and answered questions about food items.
- Resolved customer complaints promptly while maintaining a positive dining experience.
- Maintained cleanliness and organization of front counter and dining area to enhance customer satisfaction.
- Collaborated with team members to ensure smooth service during peak hours.
- Trained new cashiers on operational procedures and customer service standards.
- Monitored inventory levels of supplies and communicated needs to management.
Education
High School Diploma -
05-2026
Skills
- Health and safety
- Safety awareness
- Site safety
- Conflict resolution
- Team management
- Personnel oversight
- Training and development
- Project oversight
- Workflow optimization
- Inventory management
- Resource allocation
- Quality assurance
- Compliance monitoring
- Effective communication
- Customer service
- Time management
- Multitasking capacity
- Adaptability and flexibility
- Professional demeanor
- Team leadership
- Adaptability and flexibility
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteSalary Range
$17/hr - $1000/hrTimeline
Infantryman - National Guard
08.2025 - Current
Assistant Site Leader - Tidal Wave Auto Spa
07.2024 - 03.2026
Cashier - Slimchickens
06.2023 - 05.2024
Calhoun Community College - High School Diploma,